Good simple software for payroll needs.
October 21, 2025

Good simple software for payroll needs.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex

Paychex is the service that we use in order to pay our employees. It creates paystubs and issues payment. It also generates end-of-year tax forms for employees. Overall, it is a payment hub for our company.

Pros

  • Generates paystubs which are available in both web and PDF format
  • Offers a platform where paystubs and other tax docs can be downloaded
  • Contains a simple dashboard making it easy to access important documents

Cons

  • I have no criticisms of Paychex. It offers all necessary services with no issues.
  • Efficiency
  • Employee self-service
  • Easy to navigate
I have not used the reporting
  • BambooHR®
We use BambooHR in tandem with Paychex. BambooHR is our timesheet service, and Paychex issues the checks/payments to our employees. Ideally we would use one service instead of two to achieve our payment and timesheet needs.

Do you think Paychex delivers good value for the price?

Not sure

Are you happy with Paychex's feature set?

Yes

Did Paychex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex again?

Yes

Paychex is intuitively set up and easy to use. Tax forms are easily accessible on the main screen, and there is the option to examine paystubs both online and in PDF format. Ultimately, it's a simple interface, and there isn't really anything to complain about. We are happy with Paychex's offerings.
Paychex is great for small businesses who are looking for no-frills website that their employees can use to access important documents. Paychex may not work quite so well for big businesses with customized needs, or gig workers whose payment situations are more complex.

Paychex Feature Ratings

8.3
Employee demographic data
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organization and location management
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
9.0
View and generate pay and benefit information
8
Update personal information
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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