Paychex Flex works for our nonprofit!
June 17, 2021

Paychex Flex works for our nonprofit!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

Paychex Flex is used across the whole organization. It provides a comprehensive - one stop- place to manage our personnel costs. We use it to:
  • Process payroll.
  • Generate reports for budgeting.
  • Gather details and generate reports for specific projects (i.e. grants).
  • Specific to this past year, the information and reports were helpful when working on the PPP Loan application and forgiveness info.
  • Simple to use.
  • Create detailed reports.
  • Accurate payroll and tax payment.
  • Paychex Flex is an addition to our staffing - without having to hire a knowledgeable, skilled HR/accounting professional.
  • The ROI is that we are compliant, accurate and our employees are paid on time, correctly.
We had a history of working with Paychex and felt confident in the competency of the people/products, the price of the features that we need, and the responsiveness re: customer service. We're small and yet we don't get lost - Paychex reps. are responsive and able to explain and provide the support we need.
We have had good support - using both e-mail and phone. I also appreciate having the back up if my rep is unavailable.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

It's simple to learn and use effectively. While providing all of the bells and whistles we need.
I think it's is especially well suited for small groups like ours. We appreciate the professional, accurate support that ensures that we are compliant, and that there's no problems with payroll or tax submission.

Paychex Flex Feature Ratings

Employee demographic data
9
Employment history
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
5
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
1
Company Website Posting
1
Applicant Tracking
Not Rated
Notifications and Alerts
10