Great general payroll service
March 03, 2022

Great general payroll service

Justin Gipp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

The firm I work for uses Paychex Flex for all the payroll needs of the employees. It is our primary software we use to run payroll for the firm. This software is one of the larger companies in its industry, and they do a great job at handling the day-to-day payroll needs.

Pros

  • Timely deposits
  • Great reports
  • Organized

Cons

  • 401k updates
  • PTO balance updates
  • Easy to use
  • Less time entering payroll
  • Less employee questions
I think Paychex Flex is slightly better than ADP. Paychex Flex and ADP create the same needed reports and have a lot of the same functions; however, Paychex Flex is more visually pleasing. Paychex Flex uses a tile format and is easy to get into different categories such as 401k, time off, pay stub, and reports with a click of a button. ADP seems more clunky and stuck in the past.
Paychex Flex does everything my company needs it to do, and the employees love how visually pleasing it is. It is easy to see your last pay stubs, how much paid time off they have, and other frequently used items. Payroll can be a confusing part of your company to understand, but Paychex Flex seems to make it easier to follow.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

The Paychex Flex software is very easy to use. They have a tile format dashboard that allows you to get into every aspect of payroll with ease. Employees can easily enter their time each day with both standard and military time. Time entry can also be put on the employees to enter and have manager approval.
Paychex Flex is a great software that can handle most general payroll needs. They are one of the larger companies in their field and with that comes more resources and better customer service. They are a great all-around general payroll processing company. The only reason I would see not using them is if you are in a niche industry that needs specific payroll needs like a restaurant with tip tracking or construction business and need job tracking.

Paychex Flex Feature Ratings

9.2
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
9.3
Pay calculation
10
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
8.3
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
9.0
Tracking of all physical assets
9
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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