Item: Paychex Flex
Rating: 9
Author: Justin Gipp

Use Cases and Deployment Scope

The firm I work for uses Paychex Flex for all the payroll needs of the employees. It is our primary software we use to run payroll for the firm. This software is one of the larger companies in its industry, and they do a great job at handling the day-to-day payroll needs.

Pros and Cons

Timely deposits
Great reports
Organized

401k updates
PTO balance updates

Return on Investment

Easy to use
Less time entering payroll
Less employee questions

Alternatives Considered

ADP Comprehensive Services

I think Paychex Flex is slightly better than ADP. Paychex Flex and ADP create the same needed reports and have a lot of the same functions; however, Paychex Flex is more visually pleasing. Paychex Flex uses a tile format and is easy to get into different categories such as 401k, time off, pay stub, and reports with a click of a button. ADP seems more clunky and stuck in the past.

Support Rating

Paychex Flex does everything my company needs it to do, and the employees love how visually pleasing it is. It is easy to see your last pay stubs, how much paid time off they have, and other frequently used items. Payroll can be a confusing part of your company to understand, but Paychex Flex seems to make it easier to follow.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

The Paychex Flex software is very easy to use. They have a tile format dashboard that allows you to get into every aspect of payroll with ease. Employees can easily enter their time each day with both standard and military time. Time entry can also be put on the employees to enter and have manager approval.

Other Software Used

ADP Comprehensive Services, QuickBooks Desktop Enterprise, QuickBooks Online Advanced

Likelihood to Recommend

Paychex Flex is a great software that can handle most general payroll needs. They are one of the larger companies in their field and with that comes more resources and better customer service. They are a great all-around general payroll processing company. The only reason I would see not using them is if you are in a niche industry that needs specific payroll needs like a restaurant with tip tracking or construction business and need job tracking.

Great general payroll service

Overall Satisfaction with Paychex Flex