The ease of Paychex Flex
September 24, 2024

The ease of Paychex Flex

Kenadee Whitton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

For our company, we use Paychex Flex to do payroll, and track all employees hours and vacation hours.

Pros

  • Keeping important information for each employee.
  • Making it easy to add in new hires and remove employees who are no longer with us.
  • Making it easy to do payroll.

Cons

  • Separating the clock in and clock outs totals hours for each employee's pay period by weekly instead of the totals of the whole period in the timecards section. Such as the first week have the total hours for the week, same thing with the second week, then have the overall total hours for that pay period under the employee's hours.
  • Maybe being able to add in all employees' schedules before the pay periods to start to make it easier to check all hours of each employee.
  • I just started doing payroll and it was easy to learn with little instruction
  • TAA makes it easy to access
Positively - Journal report for payroll lets us know with tipped employees that we need to talk to them about possible ways to increase upsales and increase tips.
If my account manager is unavailable, customer service is always easy to contact.

Do you think Paychex delivers good value for the price?

Yes

Are you happy with Paychex's feature set?

Yes

Did Paychex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex again?

Yes

Very easy to learn and navigate
I have no complaints for Paychex Flex. I think Paychex Flex is great to use. If someone did ask me my opinion about it, I would recommend Paychex Flex to them.

Paychex Feature Ratings

Employee demographic data
8
Employment history
9
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
8
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
2
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
New hire portal
7
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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