Portable and Reliable
March 24, 2022

Portable and Reliable

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PayPal Zettle (formerly PayPal Here)

We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per day. The combination of a card reader and an app makes it much easier and less stressful to be able to process payments. Some of our payments range from under $10 to over $1,000. Having one consolidated system that feeds into our existing PayPal account is crucial.
  • Ease of Use
  • Immediate Payment
  • Good conflict resolution
  • Use of the app
  • Rates are relatively high
  • Should automatically send chip reader
  • Descriptions do not always show up in card statements
  • Portability
  • Ease of use
  • Instant access to funds
  • Allows me to process card payments anywhere-- in the office or on the road
  • Rates are higher than competitors
  • Good customer support makes errors less likely
Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of use were key.

Do you think PayPal Zettle delivers good value for the price?

Yes

Are you happy with PayPal Zettle's feature set?

Yes

Did PayPal Zettle live up to sales and marketing promises?

Yes

Did implementation of PayPal Zettle go as expected?

Yes

Would you buy PayPal Zettle again?

Yes

I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.