Perfect choice
January 27, 2022
Perfect choice
Score 10 out of 10
Vetted Review
Verified User
Software Version
Case Management Edition
Overall Satisfaction with Pega Customer Service
Basically it's very helpful to create cases and we can easily maintain them. Previously we have used to create html ,css and java script to create Web sites and all but Pega Customer Service is very helpful and customer service is very helpful. If we create any ticket immediately they will solve
- Easy to contact
- Responds very quickly
- Provides accurate information
- No need to improve in any aspect because everything is perfect
- Quick chat
- Ticket solving
- Easy to contact
- Quickly solves tickets
- Friendly nature
We have used different products those are ok but customer service is worst but Pega Customer Service is not like that tool and services both are doing excellent job
Do you think Pega Customer Service delivers good value for the price?
Yes
Are you happy with Pega Customer Service's feature set?
Yes
Did Pega Customer Service live up to sales and marketing promises?
Yes
Did implementation of Pega Customer Service go as expected?
Yes
Would you buy Pega Customer Service again?
Yes