Best to Use and Easy to Operate
July 28, 2022
Best to Use and Easy to Operate
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
Analytics app used to get Users/Clients' Insights, sentiment and feedback using great analytical techniques.
Being a financial firm, understanding the customer experience is very important. By embedding Pendo io we received
complete feedback including, customer sentiment, customer experience, gaps to work on and readily accessible charts and reports.
Being a financial firm, understanding the customer experience is very important. By embedding Pendo io we received
complete feedback including, customer sentiment, customer experience, gaps to work on and readily accessible charts and reports.
- Record and monitor the user data and interaction with application
- Sentimental feedback by asking hyper focused questions
- readily available analytics helps to understand the facts and helps in taking the decision
- Integration is not easy.
- custom reports should be available on mobile app
- Dive Deeper while getting Sentimental analysis
- Very good built in Metric
- Better understanding of customer sentimental feedback
- Better analytical reports
Do you think Pendo.io delivers good value for the price?
Yes
Are you happy with Pendo.io's feature set?
Yes
Did Pendo.io live up to sales and marketing promises?
Yes
Did implementation of Pendo.io go as expected?
Yes
Would you buy Pendo.io again?
Yes