PiiQ by Cornerstone training aligns with our core values and provides needed training for our employees
December 21, 2018

PiiQ by Cornerstone training aligns with our core values and provides needed training for our employees

Michelle Griffin, MA, PHR, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

PiiQ

Modules Used

  • Learning

Overall Satisfaction with PiiQ by Cornerstone

PiiQ by Cornerstone is currently being used by the entire organization to provide required courses for our all our employees as well as management development and skill gap improvement. We are able to provide construction zone safety, harassment prevention, workplace ethics, and diversity as required courses for everyone to understand the expectations for the organization, which aligns with our core values. All managers and trainers were required to take Be approachable & Coach as a Manager, A quick guide to Performance Appraisals, and Developing Leadership Skills. When skill gaps are discovered through underperformance, we use training courses from PiiQ to help provide new skills and reinforce the desired performance results.

Pros

  • The training courses are easy to administer across the organization or to individuals.
  • Tracking completion of the training courses and sending email reminders takes seconds!
  • The implementation and set up was very easy with no fuss or mess. I was able to download the template, obtain the required information in a similar report format from my HRIS system, and simply upload the report to PiiQ. All the information was easily loaded and then I worked with my marketing team to have a proper backdrop banner photo for customization and feel. Couldn't be simpler!

Cons

  • The reporting services do not provide the full report that I need, which lists the entire organization with all assigned courses and their completion rates. I track this information on a spreadsheet outside of the system for ease of reporting training back to leadership.
  • I cannot see the email message that was sent to the employee. You can see the email template before it is sent, but no after.
  • Overall PiiQ has had a positive impact on the company to provide the necessary training for the construction area and harassment risks.
  • A specific ROI is unknown; however, I have heard feedback that the employees feel the company values them and their career.
  • Employee engagement and satisfaction did not change on the annual company survey. However, on the 2017 survey, the employees specifically requested training as a company improvement and there no request for improvement in this area on the 2018 survey. Therefore, I believe this tool helped the company to provide the training gap necessary.
The courses are easy to locate, very easy to assign in bulk or to an individual, and the ability to see who has completed the training is easy as well.
Ever rep I have ever worked with has been knowledgeable and helpful. When we first launched the training to the entire company, there were many questions and tech support issues. I was able to put people in touch with tech support directly that helped people troubleshoot their specific issues and help with the logins. Everyone was kind, patient, and helpful. While people reported frustration with learning how to make sure their pop up blockers were off, etc. there were no complaints about the support staff.
I have not used any other online training tools. This is the first an only training software we have used at my current company. At my last company, we created our own customizable training or outsourced high-level management training.
It is well suited for companies who need specific online canned training for various business needs. I do not think the PiiQ platform integrates with other HRIS systems.

PiiQ by Cornerstone Feature Ratings

Learning Management
9.9
Course authoring
10
Course catalog or library
10
Player/Portal
10
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
9

Comments

  • Lindsey Haines | TrustRadius Reviewer
    Lindsey Haines
    (Vendor Representative) commented 6 years ago
    Hi Michelle, Thank you for your review! I am glad to hear that your organization is enjoying PiiQ Learning and using it to manage compliance courses, leadership development, and skills training. It is really cool to see that you are addressing skills gaps as they are identified and building a culture of learning & development. Also, thanks for your feedback about the reporting and system-generated emails - I am sorry they do not fully meet your needs. I would love to learn more about your reporting requirements so that I can share it with the PiiQ Product team. Please reach out to me at lhaines@csod.com, or you can email our Support team at piiqsupport@csod.com to talk to one of our product experts who may even know how to create a report that will work for you. Thanks again for reviewing PiiQ! Best, Lindsey

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