Performance management at your fingertips
August 07, 2019

Performance management at your fingertips

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

PiiQ

Modules Used

  • Performance

Overall Satisfaction with PiiQ by Cornerstone

In 2015/2016 our Company successfully converted our manual performance monitoring into a computerised system by incorporating PiiQ (known as Cornerstone then) for approximately 80 salaried employees across various service areas and functions, including Sales and Operations. This has helped provide a systematic performance tracking platform with improved effectiveness, transparency and ease of data collection for analysis.

Pros

  • Clean and intuitive, user-friendly user interface
  • Availability of tools eg reports to help Managers/ Company make better informed decisions
  • Convenience of being able to access system via PC, smartphones and tablets
  • Automated reminders
  • Helpful and prompt customer service over e-mail

Cons

  • Ability to copy goals across different employees by Managers has not been made available
  • Terminologies can be confusing for some users
  • Users should be able to allocate different weightings for each goal according to job function
  • Unable to provide hard numbers as yet but we foresee more involvement/ accountability from the top with the new Management
Clean and intuitive interface for competent computer users, otherwise may require some guidance/ training.
Prompt and helpful advice. Also raised some recommendations which were happily passed on to the Development Team for consideration.
I would recommend PiiQ for its ease of use and sound customer service.

PiiQ by Cornerstone Feature Ratings

Comments

  • Darci Torok | TrustRadius Reviewer
    Darci Torok
    (Vendor Representative) commented 5 years ago
    Hi, Thank you so much for your review and thoughtful feedback. It sounds like you've very closely with my team (support) in the past and we look forward to a continued partnership. We know business needs are constantly evolving and are dedicated to your support every step of the way. If you ever want to schedule a system review or refresher, please reach out. We are always happy to help! PiiqSupport@csod.com Thank you! Darci

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