User experience with new toy
April 08, 2022

User experience with new toy

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PingPlotter

To understand how to use this product to evaluate its ability to check for network performance and latencies. The charts and dashboards helps to provide a visual view of the pings and results and are very useful in updating the stakeholders' concerns and issues. Time and resources saved as a network engineer can easily remote in to check and update on the network at any time, compared to current where travel to the office is required.
  • dashboards and charts
  • indepth analysis of the health
  • baseline with industry standards
  • learning curve of product took some time
  • configurations to allow remote access can be improved
  • security measures for remote access ?
  • charts and dashboards
  • navigation
  • industry baselines
  • Reduce network resources and manpower by half for monitoring
  • Quicker responses
  • baselines to be included in analysis
A balance of a generic tool vs a network equipment product is necessary when investigating network incidents or disruptions. Need to train the engineer to use both tools to perform their analysis and to dive down to the issues as fast as they can. Experience with the tools will continue to play a part if we were to adopt PingPlotter.

Do you think PingPlotter delivers good value for the price?


Are you happy with PingPlotter's feature set?


Did PingPlotter live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PingPlotter go as expected?


Would you buy PingPlotter again?


The tool is useful and is a quick tool compared to proprietary network product tools. The remote login interface is simple and easy to navigate to find the tools needed. Charts helps with managing stakeholders and incident queries. Probably will still fall back to the network product tools when there is further investigations needed, but this tool helps to provide a quick look at the network and decide on the next steps.

PingPlotter Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Customizable reports