Overall Satisfaction with PingPlotter
I cannot recommend PingPlotter by Pingman Tools LLC highly enough. This software has been a game-changer for my troubleshooting and diagnostics, especially when dealing with COAX business internet service providers. Without naming names, PingPlotter has enabled me to identify and resolve multiple connectivity issues with remarkable precision.
In one instance, the software was instrumental in proving that we had an intermittent defective modem issue, which was otherwise difficult to diagnose. The detailed data and visualizations provided by PingPlotter made it clear.
On another occasion, PingPlotter helped me understand and diagnose weather-related signal attenuation. We discovered that water was entering the PVC housing of our outdoor incoming COAX line, causing significant connectivity issues. Thanks to PingPlotter, we were able to pinpoint the exact cause and take corrective action. I was monitoring a warehouse location in Texas from Florida, which houses a sales call center with VoIP telephony. Without PingPlotter, we would have certainly lost more sales due to the inabilities and inexperience of the technical teams assigned to our cases. Aside from those, there are MANY other uses for PingPlotter.
In one instance, the software was instrumental in proving that we had an intermittent defective modem issue, which was otherwise difficult to diagnose. The detailed data and visualizations provided by PingPlotter made it clear.
On another occasion, PingPlotter helped me understand and diagnose weather-related signal attenuation. We discovered that water was entering the PVC housing of our outdoor incoming COAX line, causing significant connectivity issues. Thanks to PingPlotter, we were able to pinpoint the exact cause and take corrective action. I was monitoring a warehouse location in Texas from Florida, which houses a sales call center with VoIP telephony. Without PingPlotter, we would have certainly lost more sales due to the inabilities and inexperience of the technical teams assigned to our cases. Aside from those, there are MANY other uses for PingPlotter.
- Historical Reporting
- Setup
- Visualization
- Package Size
- Low System Resources
- Pricing for Small Independent Consultants
- Saved IT Travel Time
- Keep ISP's Accountable
There program is unmatched for what it does, I wouldn't even recommend to myself trying another.
Do you think PingPlotter delivers good value for the price?
Yes
Are you happy with PingPlotter's feature set?
Yes
Did PingPlotter live up to sales and marketing promises?
Yes
Did implementation of PingPlotter go as expected?
Yes
Would you buy PingPlotter again?
Yes