Item: Pipedrive
Rating: 8
Author: Lynzee Jablonka

Overall Satisfaction with Pipedrive

Use Cases and Deployment Scope

Here at Everywhere Agency, we use Pipedrive to keep track of new business leads, current proposals that we have placed, as well as how much money we are making off of each project and/or campaign. It is mostly used by the business development team though all of the account managers know how to operate it.

Pros and Cons

Pros

Monitoring current proposals - sometimes, we have so many proposals out there that it is hard to keep track of them all. We use Pipedrive to know exactly what we've proposed, to whom, and at what cost.
Wins/Losses - Pipedrive is also helpful in keeping track of the business we do not get. It helps to keep those clients in mind and not to re-pitch by accident.
Projections - Pipedrives helps us to make predictions on what we will bill for the quarter or year.

Cons

The cost has made it difficult to have multiple users under one account. Ideally, it would be awesome for each account manager to have their own username to track what they are in charge of.

Return on Investment

It has helped us to be more on top of our finances and financial goals. We've been able to follow up with clients about lingering proposals as well as know how much we make per project.

Alternatives Considered

I haven't had the chance to use any other CRM platforms - though I am sure that Pipedrive would give them all a good run for their money.

Other Software Used

Harvest

Likelihood to Recommend

Pipedrive is well suited for organizations that want to keep track of their business proposals and agreed upon budgets. It helps to keep everything organized and efficient. If you do not have multiple pitches or proposals out or have a few clients to keep track of, I do not know that you need Pipedrive.

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