Great for software devs teams
Brad Henderson | TrustRadius Reviewer
November 19, 2019

Great for software devs teams

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Pivotal Tracker

We used Pivotal Tracker because our head developer preferred it to other project management/dev tools. The most important function is for helping developers to prioritize dev work. Developers don't always prioritize the highest priority items so it worked well to have a project manager owning the roadmap while the devs had a consistent checklist of priorities to work on each sprint.
  • In my opinion, it's geared more towards developers and was useful for them to be using a tool they like.
  • It allows for gauging the estimated time required for each task so that a project manager can correctly weight how much time each task will take.
  • It's more specialized in its application than a number of other project management software that are for more general project management.
  • The UI isn't very appealing. For many, this isn't important but I appreciate using software that is appealing to the eye.
  • This isn't necessarily a negative, but it isn't a good general project management software, which in my opinion is a strength that they've chose to hone in the focus of their product.
  • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
  • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
I haven't used dev-specific tools other than Pivotal Tracker but it's useful because it is built for a specific use case. The simplicity of an Asana or Trello is great and they have their advantages, but the additional functionality mentioned was worthwhile and a compelling enough reason for us to use Pivotal Tracker.
Haven't had many issues, so I cannot say much about support!

Do you think Pivotal Tracker delivers good value for the price?

Yes

Are you happy with Pivotal Tracker's feature set?

Yes

Did Pivotal Tracker live up to sales and marketing promises?

Yes

Did implementation of Pivotal Tracker go as expected?

Yes

Would you buy Pivotal Tracker again?

Yes

Pivotal Tracker is great for software development teams. Approvals are pretty sleek which allows for back and forth between developers and the QA process if there are bugs or the product isn't being built up to specs. It's less useful as a general project management software but they're pretty clear on their website that it is geared towards software development teams.