Playvox brings us together.
November 09, 2018

Playvox brings us together.

Tony Bujak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

We are using Playvox in our department as a means to communicate and also to get judgement on cases that we solve.

We use Playvox mainly to judge our evaluations.
  • Playvox allows us to see other users accomplishments or goals. When those goals are displayed we can praise them.
  • Playvox allows me to see how well I'm I've been doing on cases and what I need to adjust to get a perfect review.
  • Playvox allows us to obtain rewards through our quality evaluations.
  • When dealing with evaluations we need to be able to set a default view to say last quarter instead of the current view.
  • I think the layout needs to be redesigned so it flows a little bit better.
  • Playvox allows us to come closer together as a team and give thanks and praises to each other.
  • It allows us to know what mistakes we have made on cases and what to adjust for better performance.
Being able to have Rewards for quality evaluations and praising other users accomplishments is awesome. It allows us to get involved and have goals to obtain rewards.