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TJ's Review For Playvox
April 13, 2021

TJ's Review For Playvox

Muhammad Touseef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

Our organisation [is] using Playvox for Quality purposes. It doesn't have any problem - perfect.
  • It highlight[s] every minor and major mistake.
  • Easy to access the details on Playvox.
  • Some issues in dispute.
  • Gives stats that [show] where we are standing.
  • Unable to check stats of any other individual.
  • User friendly.
We have not used any other workforce engagement management stack. As we already and only used Playvox, we loved it.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?

I wasn't involved with the implementation phase

Would you buy Playvox again?

Yes

Best in giving quality stats, it describes all quality stats in sub-parts which is very convenient for the users. It is a user-friendly design.
There must be an option of checking quality stats of the colleague from the same team and same department, as it will help to check [out] others' stats and can compare stats which will help in checking where one is [different].