Polycom RealPresence: Real(ly) good
John Featheringham | TrustRadius Reviewer
June 13, 2018

Polycom RealPresence: Real(ly) good

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • RealPresence Group 700

Overall Satisfaction with Polycom RealPresence Group Series

Polycom RealPresence Group Series codecs are being used across the organization which we support. They enable video conferencing between offices around the globe for training, client meetings, internal meetings, and interviews.
  • Provides high-quality video and audio during conferences.
  • Enables the sharing of computer content from one site to the far end participants.
  • Easily used in integrated Crestron-controlled rooms.
  • Screen layout options can be somewhat limited, particularly when sharing content.
  • There have been occasional issues when connecting directly with Cisco endpoints within our environment.
  • Video conference adoption has increased by over 3X in the past 8 years. About half of that time was while using Polycom RealPresence Group Series codecs.
Group Series codecs have been very reliable, more so than the previous HDX codecs. Video quality is very good. We have not implemented EagleEye in our facility.
Audio quality is also very good. However, we do not use NoiseBlock and Acoustic Fence. Audio processing and echo canceling are handled by the DSPs in the root systems.
Very well suited to an environment with an on-site Polycom bridge, as ours is.