Worth the extra cost if you use it correctly

- The audio and video quality can not be matched.
- For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
- They are rather versatile in that we have been able to integrate them with other applications
Cons
- They are certainly not cheap.
- I've struggled to come across any unified solution to manage all of our Polycom RealPresence devices instead of using the web interface of each one. It makes company-wide changes rather cumbersome
- This might be an old issue but we had a really hard time pairing the RealPresence device with a Polycom conference phone and have them work together