Item: Postman
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We regularly use Postman to ensure that our API that we offer customers is working correctly. It is able to quickly and easily format requests and add/remove parameters. It also helps me to show people in other parts of the business who aren't familiar with APIs what JSON APIs are and get a basic understanding of how they work.

Pros and Cons

Saves credentials so you don't have to type them in over and over
Allows you to quickly and easily add/remove parameters
Enables you to see the results in a well formatted, human readable way.

I honestly don't have much to improve on here. Postman meets my admittedly simple needs extremely well.

Return on Investment

Better understanding of the basics of APIs among non-technical positions
Quick, easy, and free way to test API output to ensure it is working correctly

Usability

I think from a non-technical perspective there are a few things that could be more clearly labeled to better understand what is being asked for or where to add certain parts of the request.

Support Rating

I have yet to need to contact Postman's support team. I have not heard any complaints about it from anyone else using it but I can't say from personal experience how they rate overall in that category.

Other Software Used

GoToMeeting, Zoom Video Webinar, Slack

Likelihood to Recommend

I like that it's very easy to use. I've been able to show people across the company and in non-technical roles how to use it so that they can gain experience using APIs and understanding how they function. That knowledge helps them troubleshoot issues with clients rather than having to escalate issues up to the engineering department every time they arise.

Great free tool to test API requests

Overall Satisfaction with Postman