PR Newswire Offers Great Customer Service!
December 04, 2019

PR Newswire Offers Great Customer Service!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PR Newswire

PR Newswire is a great tool for our client launches and announcements.

Pros

  • PR Newswire has great customer service that is willing to walk you through each step.
  • Distribution site is very user-friendly.

Cons

  • The costs tend to add up if you plan to include a logo and image.
  • It's a great way to have existing coverage online that media sources can look to as you are pitching.
Incredibly responsive customer service team that treats you individually and not just one of the hundreds of releases they are reviewing each day. Very personable and helpful staff!

Do you think PR Newswire delivers good value for the price?

Yes

Are you happy with PR Newswire's feature set?

Yes

Did PR Newswire live up to sales and marketing promises?

Yes

Did implementation of PR Newswire go as expected?

Yes

Would you buy PR Newswire again?

Yes

PR Newswire is an ideal tool for wire distribution as they have really structured it to be incredibly user-friendly. I've done a lot of wire releases in my career and I somehow get anxious to do them - but PR Newswire makes the process super simple.

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