Holistic swag management platform
April 09, 2023

Holistic swag management platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

We use Printfection for all our North America and selected international shipping. Swag is sent to partners, friends, collaborators, community contributors, and events (private dinners, conferences, meetups, our own events). Team members on the Events & Operations team have editing access. Sales (AEs, SDRs, CSMs) are supported with our internal swag store to request orders to be placed. We're also working on getting budgets assigned for more self-service. We have a great partnership with our Account Manager who's been super helpful in brainstorming our annual needs based on the programs we're running. Given the volume of one-off shipping we send to community contributors/friends/partners, our favorite feature is the redemption link generation.
  • Customer support
  • Redemption links for one-off self serve shipping
  • Internal swag store
  • I'd love to see grouped campaigns
  • More local production facilities (they're working on it I've heard)
  • Redemption links
  • Internal swag store
  • People regularly share photos of their swag with pride on social media
  • Folks seek our booths at events for our popular socks!
Our CSM is simply great and very responsive to our biggest pain points. Am very happy

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Printfection is a holistic swag portal supporting our needs as a business of 250 employees.