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Printfection

Printfection

Overview

What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…

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Recent Reviews

Printfection

9 out of 10
March 29, 2024
Incentivized
We used Printfection as a swag & shipping partner who helped us execute a giveaway campaign. We wanted to offer all of our customers a …
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EASIEST SWAG PLATFORM

10 out of 10
October 05, 2023
Incentivized
We were looking for a swag platform with quality items, fast turnarounf times and great customer service. We use Printfection for their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Manager in Human Resources
Computer & Network Security Company, 201-500 employees
Verified User
Manager in Marketing
Internet Company, 51-200 employees
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Pricing

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Printfection

Printfection

N/A
Unavailable

What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Printfection?

Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.

Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
  • Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
  • Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
  • HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
  • Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
With the platform users can ship swag through email and social links that leverage customizable, branded Giveaway pages, and it can be integrate into a CRM and tech stack to automate swag sending.

Printfection Features

  • Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
  • Supported: Custom swag boxes, swag packs, and swag kits
  • Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages

Printfection Integrations

Printfection Competitors

Printfection Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Printfection Downloadables

Frequently Asked Questions

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.

Sendoso, SwagUp, and Reachdesk are common alternatives for Printfection.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(113)

Attribute Ratings

Reviews

(1-25 of 80)
Companies can't remove reviews or game the system. Here's why
March 29, 2024

Good, but Expensive.

Jake Hillstrom | TrustRadius Reviewer
Jake Hillstrom
Director of People Operations
Basemakers (Retail, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
March 29, 2024

Printfection helps us across Advocacy Efforts!

Verified User
Employee in Marketing
Computer Software Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
[A...], our Customer Success Manager (CSM), has consistently provided helpful assistance in answering our inquiries and coming up with solutions for implementing ideas that we weren't sure would be possible. She has always responded to our queries immediately helping us get to the next step. Establishing a customer advocacy program necessitates the importance of having reliable customer support and we have that with Printfection.
March 26, 2024

Helped our disorganized swag efforts and streamlined the process for our company

Verified User
Manager in Marketing
Staffing & Recruiting Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Printfections support has been AMAZING. We have needed help and they have been there for us. They check in often and I feel like we are well taken care of. We had existing stock we needed added to our warehouse and they walked us through the process to do that. They are very attentive to all our needs.
March 18, 2024

Printfection - Excellent Customer Experience

Verified User
Manager in Human Resources
Computer Software Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Our experience with customer support at Printfection has been stellar. We love our account manager and the support she provides to help us stay on track with projects and coordinate shipping, storage, design approvals, etc. She is easy to get ahold of and can often help fast track last minute needs.
February 06, 2024

Great Swag Company!

LM
Libby Melton
Sr. Product Marketing Manager
Altium (Consumer Electronics, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Their customer support is fast, friendly and really very good at providing solutions! They are always quick to respond and when needed they find alternatives and better pricing on the items we want the most. I have always gotten fast replies and I feel like the support team goes above and beyond to help!
October 20, 2023

Easy swag management

Verified User
Director in Marketing
Insurance Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Team is easy to work with and responsive to needs. They help with sourcing new items, researching, providing proofs and answering questions. Always accesible for help when needed.
October 10, 2023

Printfection handles all your swag needs

Diane Quaresma | TrustRadius Reviewer
Diane Quaresma
Customer Relationship Manager
Bitfocus (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have worked mostly with [...] and some with [...], and they have been instrumental in helping me find the perfect swag items, and have also helped in my learning curve to use the Printfection order process for new items and the shipping process.
October 09, 2023

Grateful for Printfection!

Verified User
Manager in Human Resources
Human Resources Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I've always been impressed with the customer service at Printfection. They are insightful, respond quickly, and are enjoyable to work with. Oh and they have loads of patience!
October 05, 2023

EASIEST SWAG PLATFORM

Verified User
Administrator in Human Resources
Automotive Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.
October 05, 2023

Automation Saves the Day!

Verified User
Director in Human Resources
Financial Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Whenever I have a question or problem, I email and get a response by a knowledgeable rep (I believe we have a dedicated rep), that typically solves my issue at first pass. There's not a lot of back and forth. Also, they are FAST to respond. I'm really satisfied with their support team - I wish all companies' support teams were as speedy and helpful.
August 30, 2023

Custom branded swag (production + warehousing) without having to pay marked up rates

Verified User
Manager in Marketing
Computer Software Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
[... and ...] are the best! A big reason why we've been very happy with Printfection. Very responsive, always willing to help, pushes us when we need to be pushed (so we don't miss deadlines), and always offering creative solutions to solve for our need.
August 28, 2023

Save time and hassle for your team with a dedicated swag platform

Verified User
Director in Marketing
Computer Software Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
The Printfection customer team are awesome and have been very attentive to our needs and getting set up on the platform. You definitely feel like you have a support system and people that are working with you to make your swag work well.
August 18, 2023

Printfection - Above and Beyond My Expectations!

CH
Caidyn Humrich
Marketing Manager
Woundtech (Hospital & Health Care, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Beth, Kat, Robyn, and Jae have been a tremendous support! Since onboarding with Printfection, I have asked a lot of questions, made tons of requests, and they have been so transparent, eager to help, and understanding every step of the way! I could not ask for a better customer support team!
May 30, 2023

Printfection has been a game-changer for our swag and tradeshow needs! Highly recommend it.

Esmeralda Navarro, M.S. | TrustRadius Reviewer
Esmeralda Navarro, M.S.
Marketing Specialist
Clariti (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Erik from Printfection has been an incredibly helpful resource for me. Whenever I have a question or need assistance, he is always quick to respond with a detailed answer and even a tutorial video. His support has been invaluable as I continue to learn the ropes.
May 25, 2023

Printfection is PERFECTION

Verified User
Administrative Assistant in Human Resources
Computer Software Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Printfection has helped us every step of the way. From onboarding to managing our swag they're incredible. They are SO responsive and always willing to hop on and support us.
May 11, 2023

Amazing support and product selection!

JL
Jacqueline Leras
Marketing Manager
Ascent Cloud (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Their support is awesome! Our Customer Success Manager and Customer Merchandise Manager are very attentive and great at communicating. They're proactive and bring us ideas that really help guide the decision-making process and make our lives easier. Their support is really what makes this tool great.
April 12, 2023

Free up space and time!

Verified User
Contributor in Human Resources
Telecommunications Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
It's clear they care about relationships with their customers as they all work hard to make sure you are getting the product, service and experience you want. Their response time is prompt, necessary action is always clear, and if you want a face to face conversation, they never hesitate to jump on a call.
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