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Printfection

Printfection

Overview

What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…

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Recent Reviews

Printfection

9 out of 10
March 29, 2024
Incentivized
We used Printfection as a swag & shipping partner who helped us execute a giveaway campaign. We wanted to offer all of our customers a …
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EASIEST SWAG PLATFORM

10 out of 10
October 05, 2023
Incentivized
We were looking for a swag platform with quality items, fast turnarounf times and great customer service. We use Printfection for their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Printfection?

Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.

Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
  • Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
  • Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
  • HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
  • Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
With the platform users can ship swag through email and social links that leverage customizable, branded Giveaway pages, and it can be integrate into a CRM and tech stack to automate swag sending.

Printfection Features

  • Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
  • Supported: Custom swag boxes, swag packs, and swag kits
  • Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages

Printfection Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.

Sendoso, SwagUp, and Reachdesk are common alternatives for Printfection.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(113)

Attribute Ratings

Reviews

(1-25 of 80)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
well suited: Companies with different departments managing inventory, companies with teams and campaigns that give employees the option to choose and order what they want

less appropriate: high-end programs where boxes are curated for customers.
March 29, 2024

Good, but Expensive.

Jake Hillstrom | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
March 29, 2024

Printfection

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Printfection is great if you are looking for an all-in-one swag management platform. They can handle everything from printing to fulfillment, and shipping. They are great for a medium to large-sized business. They allow for multiple users to print and ship swag with guaranteed timing. Their monthly partnership fee may be cost-prohibitive if you are a small business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, Printfection serves as a centralized hub for Whatfix to efficiently handle our swag inventory needs and enhance our marketing efforts through branded merchandise. We like the diverse range of items available that we ca choose from to reward our customers for their advocacy efforts. The scenario Printfection would be less appropriate for would be if a storefront self service option was required where end users would have to select swag themselves and check out.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Printfection is great for a remote team or large team needing to manage many people who have their hand in swag and promotional items. We use them to print, store and ship and it has been a game changer. It's helpful because we manage a decent number of skus and it allows our team to easily send a variety of items out.Printfection is less helpful for people who have a LARGE number of SKU's (it can get costly) and it is not helpful for people with only a FEW SKUs and few inventory items since you pay per month to carry those items (which can get costly if the value of the items is low)Also we don't love the idea of not seeing an item before shipping it out to a client, employe or vendor. We wish we could get complimentary samples post printing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Working with Printfection on new-hire kits was a breeze! They helped us select key items to be included, were communicative in the design and delivery process, and store our kits in their warehouse to be sent out to new employees as needed. Working with the accounts team has been especially supportive. They are always willing to help problem solve and be flexible with our needs.
February 06, 2024

Great Swag Company!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
When looking for event swag and customer gifts, Printfection is always fast to help and quote what we are looking for. Their support team is great to work with and offers great ideas and finds solutions when needed. We appreciate we can also have Printfection hold our inventory and fulfill drop ship orders to customer with an emailed URL.
October 20, 2023

Easy swag management

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited for companies who want to have swag but do not have an easy way to store or ship for events or incentives. Convenient and easy to use. Simple to add additional products in a timely manner. Appreciate the great customer service team.
Diane Quaresma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Printfection has been great at helping us execute a large conference swag order. We choose one item that was not in the Printfection catalog, but the Printfection team was so great to work with and managed to get the item we wanted.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used to have swag delivered to our office, then manually shipped it out swag to employees. Now we host all our inventory at Printfection and have it distributed from their warehouse. This was a very easy process to set up and helped us streamline our overall swag process.
October 05, 2023

EASIEST SWAG PLATFORM

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I was given the respoinsibility of finding a swag platform with limited instruction on what was wanted, how it should be distributed, etc. Printfection helped introduce me to all the things they offer, guided me through all the processes, and each department was very knowledgeable. As I said before, I had very little information on what my company was looking for so Printfection really helped me get the ball rolling and showing me what the end game would look like.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Printfection is a strong fit for a small team that needs to free up time spent administering swag via automation. For example, I set up all our employee anniversary rewards to be self service - the employees have the links to each year's anniversary gift and once they hit that milestone, they themselves go in and order sizes/gifts. I no longer need to go in each month to distribute these gifts. They do it themselves and I approve, as needed. SImilarly, we send gifts to all our new hires. The new hires also click a link sent by our recruiter once they've signed their offer and can select the gift they want in the size they want. The responsibility rests with the employee/new hire to get their gift and not with our limited People team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think they're a great solution if you're looking for a vendor to work with you on branded swag. We had a rush order for our customer advisory committee and we're so last minute on ordering, and Printfection really hit it out the park with identifying the items we could get quickly and helping us order ASAP to get the items in-hand with less than 2 weeks turnaround. Primary use cases I would 10/10 recommend Printfection for: Storing branded swag Designing branded swag (multi-color, edgy designs - not your standard logo on a hat) Custom swag packs / branded swag boxes Enabling sales/CS teams to ship custom swag packs to prospects and customers Out of the box swag items (if you can dream it, they can source it)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If your team is manually managing swag order and it is taking up significant time for your team members then getting a platform like Printfection is worth the investment because it will free up your team to do more impactful work. Also if you are struggling to source items from seperate vendors it makes sense to consolidate all of that into one supplier for all your swag needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Printfection is best suited for larger companies, especially in the B2B space. The giveaways, kits, and campaigns are a huge asset to our company. If you are looking for something more adhoc I would not consider Printfection, as the intent is an extended partnership with a regular order cadence.
Esmeralda Navarro, M.S. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Erik from Printfection is a huge help whenever I have a question or need assistance. He's always prompt with a detailed answer and even provides helpful video tutorials. I'm grateful for his support as I navigate my way through the learning process.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We absolutely love Printfection and it has been a great experience so far. The swag and apparel we order often exceed our expectations and the team is incredibly helpful and creative. Our CSM is knowledgeable and quick with email responses and any support we might need. We also have a dedicated merchandise manager who is always coming up with new ideas for our team.

On the other hand, the lack of Salesforce integration capabilities has been very frustrating for us. We bought Printfection because we were struggling to track our gifting and we needed something that would communicate nicely with Salesforce. We were told the integration worked and was easy but it took multiple meetings with the team to get it set up and it's still not what we were hoping for. The integration is really just creating a button that links to Printfection and the two tools don't communicate in any way.
Score 10 out of 10
Vetted Review
Verified User
I have found the people at Prinftfection really care and want to help you accomplish your company swag goals. At any occasion where there's been a hiccup, they work fast and diligently to get it right. This is the kind of customer service we offer our customers, and it's nice to see that provided by other companies as well.
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