Printfection is the perfect solution for a remote company
We ship swag to our community and employees around the world. We have a specific need to ship products worldwide to some of the …
Overview
What is Printfection?
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…
Recent Reviews
Awards
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Pricing
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What is Printfection?
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Printfection?
Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.
Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
- Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
- Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
- HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
- Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
Printfection Features
- Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
- Supported: Custom swag boxes, swag packs, and swag kits
- Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages
Printfection Integrations
Printfection Competitors
Printfection Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Printfection Downloadables
- Brief one-pager highlighting how the Printfection swag management platform is used by Marketing, HR, Customer Success, and Sales teams.
- Quick one-pager on how Marketing and CS teams use the Printfection swag platform to reward and retain customers.
- How Marketing teams use the Printfection swag platform to drive leads, generate meetings for Sales, and build pipeline.
- How Event & Marketing teams use the Printfection platform to ship swag to and from multiple tradeshows and increase event ROI.
Frequently Asked Questions
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.
Reviewers rate Support Rating highest, with a score of 9.5.
The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(113)Attribute Ratings
- 8.5Likelihood to Renew
- 8.6Availability
- 8.6Performance
- 7.5Usability
- 9.5Support Rating
- 8.2Online Training
- 8.2In-Person Training
- 8.5Implementation Rating
- 8.6Configurability
- 8.6Product Scalability
- 9.1Ease of integration
- 8.6Vendor pre-sale
- 8.6Vendor post-sale
- 6.1Professional Services
- 8.6Contract Terms and Pricing Model
Reviews
(1-25 of 80)Companies can't remove reviews or game the system. Here's why
- Customer service, quick responses, immediate solutions
- Dashboard that is easy to read and manage
- Product that helps us meet our employees and community needs
- Customizing the dashboard so that we can manage products with different teams
- Easier navigation between campaigns and other orders
- Better way to look up expenses as we are different teams managing campaigns every day
April 04, 2024
Positive Printfection Usage
- Quick-responding account managers
- High quality branding
- Fast turnaround
- Would love to receive a sample of smaller items first
March 29, 2024
Good, but Expensive.
- Inventory & Shipping process.
- Communication and customer service.
- Always meeting the basics.
- Pricing.
- Overly complicated website and processes.
- Limited ability to select items and transparency in the catalog (especially when making a specific order).
March 29, 2024
Printfection
- Excellent customer service.
- They listened to our needs and provided several solutions.
- Shipping and fufillment.
- Shipping cost efficiency on unique items.
March 29, 2024
Printfection helps us across Advocacy Efforts!
- Inventory management
- options for swag
- Quick and easy way to set up campaigns
- Customer service
- Would like a storefront option for customers to self serve
- Swag management
- Item replenishment (product and printing)
- Customer Service
- Affordable bulk shipping rates
- API integrations/ solutions for our tech product
- Budget visibility across teams
- Their Giveaway feature was made some improvements but I would like to see it be more flexible
- Being able to get more samples of products and printing prior to ordering
- Swag photography/ items in stock in our closet- we had to provide photos of these items
- Better updates on swag items that are low in stock
- Customer Service
- Personalized swag recommendations
- Timely shipping
- Open API - integrates well with other software
- I don't have any improvement recommendations at the moment
March 18, 2024
Printfection - Excellent Customer Experience
- Communication
- User friendly admin dashboard
- New hire swag kits
- Inclusive sizing on tshirts
- More crossover with their parent company's products
February 06, 2024
Great Swag Company!
- Inventory management and fulfillment
- Sourcing great products
- Customer Service
- some search filters in their catalog
December 01, 2023
Professional and reliable vendor
- They respond quickly to my request
- Offer a variety of different Swag
- Like their shipping options, you can select the day for delivery
- I would like to see my previous used addresses saved under my profile instead of re-typing it over and over again
- The prices are a bit higher for some items
- Their website could be a bit more user friendly
October 20, 2023
Easy swag management
- Customer service
- Inventory management
- Swag fullfillment
- Reporting has improved
- Alerts for low stock by email
- Faster proof times
October 10, 2023
Printfection handles all your swag needs
- Customer Service
- User Platform
- Quick shipments
- cards/notes sent with swag - more choices
October 09, 2023
Grateful for Printfection!
- Customer service is top notch, fast response time
- Easy to set up campaigns, track inventory and deliveries
- Quality of swag products vary
October 05, 2023
Game changer for a globally distributed team
Score 10 out of 10
Vetted Review
Verified User
- Personalized messages
- Quick fulfillment and shipping
- Nice quality items
- User interface can be a bit hard to navigate especially when many teams use the tool, there is a lot of info displayed
October 05, 2023
EASIEST SWAG PLATFORM
- response times are faster than anyone else
- They thoroughly explain processes and any confusion
- easy website to navigate
- N/A
October 05, 2023
Automation Saves the Day!
- Automation
- Customer Support
- Fulfillment Outside Catalog
- Workflow for setting up campaign unnecessarily technical. There seems to be a lot of unnecessary clicks. Could be simplified.
- Account / customer support is AMAZING
- Responsive to customer requests/needs (will work with you 1:1 to get you what you need)
- Straightforward pricing
- Limited in gifting options outside of branded swag
- Does not offer experiences/events like other direct mail platforms (Sendoso, Alyce, etc)
- The UI is just OK - not the slickest thing I've seen
- The swag catalogue has lots of items to choose from and they try to source anything else you need
- Takes care of the logistical challenges of getting swag to offices, events and to customers
- Their customer team are really hands on and helpful
- The ticketing system for communicating with their team via email is ok but it does create a lot of noise in your inbox for managing items
- They could do with more swag items in each category rather than the wider novelty items
- Make the price per unit on items more competitive, they can be more expensive than you can source elsewhere
August 18, 2023
Printfection - Above and Beyond My Expectations!
- Customer service is impeccable
- Ease of use
- Sourcing of items and requests
- Customization of print materials. We did have to find another vendor for business cards due to not being able to customize at time of order and the need to have individual skus.
May 30, 2023
Printfection has been a game-changer for our swag and tradeshow needs! Highly recommend it.
- easily store
- ship all of our swag items
- order swag directly through the platform
- customer support
- Integrations
May 25, 2023
Printfection is PERFECTION
- Excellent and FAST customer support
- Ease of onboarding
- UI Navigation is simple
- Providing customers with step by step videos of how to set up their account would be great!
May 11, 2023
Amazing support and product selection!
- AMAZING team. The customer support we have received is unmatched.
- Great quality of products and lots of product options.
- Very user-friendly and easy to navigate.
- The Salesforce integration is not where it needs to be. You only can integrate certain components and it makes it challenging to track things inside of Salesforce.
April 12, 2023
Review of Printfection
- Inventory management
- Reporting
- Easy to use interface
- Reporting spend by team
April 12, 2023
Easy to use system for Employee/Customer Gifting
- Ease of use
- Quick ordering
- Responsive team
- Turnaround times for product orders
- Campaign types are confusing
- Finding inventory easily
April 12, 2023
Free up space and time!
Score 10 out of 10
Vetted Review
Verified User
- Customer Service
- Product Research
- Communication
- Ease of use of reports
- Building Kits