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Great service and quality
April 21, 2021

Great service and quality

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrismHR

[PrismHR] is being used throughout the whole organization. We switched from Trinet to it and so far we are happy with it. The switching was smooth and we are happy with their services. Customer service is quick for any questions and they manage all our HR department. I would recommend it for anyone.
  • Customer service
  • Focuses on the need of the business
  • Tailor to employers and employees needs
  • The website is a little difficult to navigate
  • Reports hard to find on the portal
  • Too soon to tell

Do you think PrismHR delivers good value for the price?

Yes

Are you happy with PrismHR's feature set?

Yes

Did PrismHR live up to sales and marketing promises?

Yes

Did implementation of PrismHR go as expected?

Yes

Would you buy PrismHR again?

Yes

[PrismHR is] well suited for small and large businesses. They will tailor to your needs even if you are a small business. Even if you do not know what you need, they will take the time to help you figure it out and tailor their services to you.

PrismHR Feature Ratings

6.0
Employee demographic data
5
Employment history
7
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
4
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
7.9
Pay calculation
8
Support for external payroll vendors
6
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
5
6.3
Approval workflow
6
Balance details
8
Annual carry-forward and encashment
5
7.8
View and generate pay and benefit information
10
Update personal information
7
View job history
9
View company policy documentation
8
Employee recognition
5
5.0
Tracking of all physical assets
5
7.3
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
6
Performance improvement plans
8
Review status tracking
9
Review reminders
6
Multiple review frequency
6
6.5
Create succession plans/pools
7
Candidate ranking
5
Candidate search
7
Candidate development
7
9.5
New hire portal
10
Manager tracking tools
9
7.8
Corporate goal setting
7
Individual goal setting
9
Line-of sight-visibility
7
Performance tracking
8
7.3
Job Requisition Management
6
Company Website Posting
7
Publish to Social Media
9
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
8
Notifications and Alerts
9