Item: Process Street
Rating: 10
Author: Barbara Carneiro

Use Cases and Deployment Scope

Process Street is a great tool for process management, and it has helped me move from disorganized thoughts in my mind to clearly outlined processes that my team can follow. I am able to brainstorm the steps of a process and then test that process easily. It has saved us hours of work by being able to streamline processes and identify redundancies and missing items or steps. It also allows for automation.

Pros and Cons

Easily outlining processes.
Automation of processes through templates.

Maybe an app would be helpful.

Return on Investment

Amount of time saved.
The ability to easily delegate tasks so that all know how the whole process goes.

Alternatives Considered

None in particular. I had never heard of process management systems until I heard about Process Street. Once I'd heard of Process Street, I've been using it since.

Support Rating

Excellent communication when I needed it, and a great team behind it.

Key Insights

Do you think Process Street delivers good value for the price?

Yes

Are you happy with Process Street's feature set?

Yes

Did Process Street live up to sales and marketing promises?

Yes

Did implementation of Process Street go as expected?

Yes

Would you buy Process Street again?

Yes

Likelihood to Recommend

Process Street has been amazing for an agency like mine where I know how I want things done, and I have the expertise to execute, but I can't clone myself. When I was away or sick no one knew how to continue the projects or they wouldn't do it the way I wanted or expected. However, everything was inside my brain.
I was able to strategize and outline these processes, including writing emails that can be sent at certain specific times, etc. so my team can continue to operate at the same quality or better even when I'm not around.
It has also helped me find redundancies and missing items that I had no clue about.

Outstanding!

Overall Satisfaction with Process Street