Process Street

Process Street is a game-changer for workflow management. It streamlines processes like a maestro, simplifying complex tasks into manageable steps. Its checklist prowess enhances productivity and collaboration, making work a joy. Intuitive, efficient, and indispensable—I'd trade my morning coffee for it (almost).

Great app for managing recurring work. Keeps our team organized and on track.

Process Street has been a game-changer for our organization. We used to struggle with manual processes and inconsistent workflows, but Process Street has streamlined everything and made it easy for everyone to follow the same procedures. The AI-powered checklists and automated notifications have helped us to catch errors before they happen, and the level of support from the Process Street team is second to none. We highly recommend Process Street to any business looking to improve its operations.

We are a small business operating in the field of sustainable consultancy. We started using Process Street in 2018. On the one hand the software is very powerful, on the other hand it is highly complex and very difficult to get used to it and to unlock all it's potential. While working with it, we became more comfortable and integrated it more in more in our companies processes, and even in the processes with clients. But this was a big fault. In my opinion it is very difficult to remember all the many options of how it works if you do not work with it at least on a weekly basis. So if you are a small or mid size company like us that can not assign an employee specifically for this software - hands off from process street. But the main reason why we decided to walk away from it, or better walk away from the company Process Street, was their product policy or better said customer exploitation policy thats work as follows: 1. Start as a small company and refine your product from the feedback of your customers / beta testers. 2. Grow, launch more services and make your customers become dependent on your software 3. Once your customer base is big enough and your revenues fly, rise the prices abruptly and exorbitantly. And that's how Process Street executed that strategy: 1. They deleted the free plan that gives you the option to pause the service. 2. And they rose the pro plan from 30 USD per month and member to 415 USD (+1200 %) incl. more members. 3. They forbid companies like hours who paused not to get back to their old plan (with one member) and so forced us to join the new plan. Though they offered us to stay in the old plan when we do not pause we decided to cancel. This was a hard decision because we invested hundreds of hours in developing our processes with that software. But THE basic prerequisite of all business relations is trust. And Process Street prefers the short term maximisation of gains to reliability and partnership. Though it is a great software, we recommend don't trust them and stay away.

Process Street is used by our finance department. Previously it was used for month-end close processes, but that need has outgrown Process Street. We still use it to track the process for onboarding new employees within the finance department. We leverage the integration with Zapier to receive notifications from our recruiting department when new employees accept their offers.

We currently use Process Street to map out our Order-Fulfillment process and then to complete the process. There are a number of steps in the process that have to be completed for each order and Process Street helps us to clarify the steps in the process and makes sure all steps are completed consistently for each order.

Process Street is a great tool for process management, and it has helped me move from disorganized thoughts in my mind to clearly outlined processes that my team can follow. I am able to brainstorm the steps of a process and then test that process easily. It has saved us hours of work by being able to streamline processes and identify redundancies and missing items or steps. It also allows for automation.

It is mostly being used by my position as a live-action digital checklist system. We ran into the issue using paper checklists that once the checklist was out of sight, it was hardly checked back in with and things were missed. There was also no way of knowing if everything had been completed unless it was checked.

I'm using Process Street to create procedures during marketing to clients and stay on top of web design projects. It's used solely by myself as I'm a single member, LLC. Staying on top of procedures is important to proper project management.

I implemented Process Street as a way to standardize our training across various trainers and classes to ensure that nothing is missed and to allow for easy implementation of process changes. As I moved from training manager to operations manager, I continued to utilize Process Street to standardize other processes within our organization and have found it to be an incredibly useful tool. I continue to find new ways to utilize this software and plan to continue to integrate it into additional facets of our internal processes.

Currently, process street is only used by the Customer Success team at my company. We use it for a few purposes:
1. Organize our onboarding process for both new partners as well as renewing partners.
2. Organize our ongoing outreach plan for all partners.
3. Send questionnaires to partners.
4. Organize notes for our mid-year check-Ins.

Prior to Process Street, we had other systems in place for most of these tasks but we did not yet have an ongoing outreach email plan.