Customer support can't be beat
July 12, 2017
Customer support can't be beat
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Procore
Procore is used across our operations teams on a daily basis to manage documents and cost data on our construction projects. The software is intuitive and customer service is top notch!
Pros
- Customer service - CSRs engage immediately and don't stop until they've solved your problems.
- Feedback - Procore has taken our feedback seriously and made improvements based on some of our suggestions.
- Training - Procore provides training resources on-demand, as well as monthly webinars, to keep all their users current with updates, modifications, and how-to guides.
Cons
- Timing of mass emails - all reminders go out at 0400 CST. I wish these could be modified for receipt during business hours.
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