Proofpoint review
August 15, 2019

Proofpoint review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

Proofpoint is used by everyone in our organization as an external mail gateway with multiple appliances deployed globally. Proofpoint works as the shield protecting us from spam and other threats in emails received from third-party infrastructures. The product offers some transport rules and re-routing of emails based on various criteria. It also offers quarantine for end-users.

Pros

  • Spam control: the amount of spam removed from users' inboxes is massive.
  • It provides easy deployment with virtual appliances.
  • Reliable updates: we've never had a situation when we need to roll back the latest patch.

Cons

  • It's a somehow confusing web interface. The location of the buttons is not unified across multiple screens. We sometimes need to get through a few screens before identifying one with the required settings/parameter.
  • In terms of business impact, we've seen less spam and additional protection from the malware delivered to the user mailboxes. We have not had a case where we calculated ROI in money terms.
We use Microsoft Exchange Online protection (it's not in the list of products) and selected Proofpoint so we can host the infrastructure in-house.
We have in-house mail infrastructure. For us, having Proofpoint appliances also in-house is a plus. Using a cloud solution might also work but, potentially, may require additional deployment and management effort.

Proofpoint Email Protection Feature Ratings

Anti-malware
7
Customizability
8
Data Loss Protection
Not Rated
Threat Detection
9
Sandboxing
Not Rated
End-to-End Encryption
Not Rated
Management Tools
7

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