Proofpoint for the win!
August 19, 2019
Proofpoint for the win!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Email Protection
This product is being used across the entire organization. All users who have a mailbox are also Proofpoint users. This currently solves our issue of excessive spam, gives users a quarantine/digest/whitelist/blacklist solution, and prevents e-mail viruses from reaching our environment.
- This product is extremely configurable by an administrator. I feel like I have complete control over the product and its settings.
- Users have fine-grained control of their anti-spam threshold levels, whitelists, blacklists, and quarantine digest options.
- The appliances are extremely reliable. In 7 years of using Proofpoint, I have never seen an appliance crash or need to be rebooted for a reason other than a major config change or upgrade.
- The product can be difficult to learn and master. Other comparable products are simpler to use and don't require as much time to master.
- Reviewing logs within the GUI is an awful experience. For example, Log Reports -> Log Viewer, the text window word-wraps at ~140 characters or so, even if you have room for over 300 characters. Combing through logs that have a short word-wrap threshold like that is painful.
- The cost of Proofpoint is higher than any other product I've piloted.
- The ROI is off the charts. With our old provider, we spent too much time chasing malware that should have been caught with a reputable filter.
- We also spent too much time with our old provider on configuring options for end users that they weren't able to configure themselves, such as the digest frequency and anti-spam filter level settings. As a result, our administrators are able to focus their time on other tasks within our e-mail environment.
- McAfee Email Gateway (Discontinued), Cisco IronPort Web Security Appliance and Symantec Email Security.cloud
Being able to fine-tune and configure this appliance to suit our needs for any situation that can be thrown at us was one of the largest reasons we selected Proofpoint. Being able to access the shell of the appliance was also a reason we picked them because it allowed us to natively view logs, which can sometimes be difficult in any GUI environment.