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Proofpoint: Worth the investment
August 16, 2019

Proofpoint: Worth the investment

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

My department uses Proofpoint Email Detection as a secondary email protection and logging solution. Other departments have access, but it is primarily used by the Information Security Office. The main problems it is used to solve is blocking spam and malicious emails, as well as monitoring user activity. It can also be helpful for determining if there is something wrong with our email service.
  • Extremely clear and detailed presentation of information.
  • Effective filtering of unwanted messages.
  • Great support: issues are resolved quickly and without mystery.
  • Not easy to use. There's a bit of a learning curve.
  • Encryption functionality leaves a lot to be desired.
  • We get a lot of redundant alerting because a secondary solution is blocking spam this fails to detect.
  • It has reduced time wasted responding to users who call to report spam and malicious messages.
  • It has reduced the material cost of machines being infected with malware.
  • It has reduced the financial impact of users who fell for wire transfer scams.
It is very good for instances where an administrator wants to track the potential impact of a phishing campaign into the organization. You can search for incoming emails using different indicators, such as the IP address of the server the message was sent from. You can also get an idea of the kind of techniques, tactics, and procedures adversaries are using. For example, we noticed a lot of phishing messages coming from usernames that closely matched our own naming convention. We were able to create a rule that prevented these kinds of messages from coming into our environment in the future.

Proofpoint Email Protection Feature Ratings

Secure Email Gateway
4.6
Anti-malware
4
Customizability
3
Data Loss Protection
Not Rated
Threat Detection
5
Sandboxing
Not Rated
End-to-End Encryption
3
Management Tools
8