Don't compute without good protection!
November 16, 2019
Don't compute without good protection!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Email Protection
We use Proofpoint (PP) across our entire domain and have several domains covered by it. PP is our main source of spam, virus, and malicious code protection for attacks coming in from emails.
- PP does a good job filtering spam or malicious content emails.
- PP has a good reasonably easy user interface for the end user's management of their spam accounts.
- PP has a robust management interface for administers to create special rules for exceptions to mail rules.
- In some areas, PP is difficult to set up or identify how to set up custom rules. Or if they are set up it's not always easy to find what you are looking for.
- The UI for administrators when doing a smart search is not always pretty. If there are multiple recipients the UI may stretch out far across the screen making it difficult to see what you want to see. It would be better if they wrapped that column so the results column didn't go so far off the page.
- Common features should be first on the list when using the UI. For example, when you click user management, then Users are last in the dropdown. Settings which are hardly ever used is first. So when you click on User Management it causes you to have to scroll down further. I spend most of my day clicking and scrolling, any time you can reduce or eliminate time doing that is well worth it.
- you really can't put a price on the value of keeping spam away from the desktop and out of people's Inbox! With today's crypto viruses you can lose all your data if you are not careful! As much as we try to educate our users there are still times when they do things that can put themselves or the company at risk.
- We have had cases where spam or impostor email has gotten through and users have attempted to act on it.
- Occasionally PP has blocked or discarded valid emails and we don't get an adequate warning when it has done so.
We had been using Proofpoint for a number of years but there were a few things PP was not doing so well. So we looked at Mimecast and was seriously considering moving to it, however, Mimecast has 1 fatal flaw they were not able to resolve to our satisfaction so we stuck with Proofpoint. I can't actually recall what that issue was at the moment.