Very happy with Proofpoint's Email Protection and would recommend it
November 23, 2019
Very happy with Proofpoint's Email Protection and would recommend it
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Email Protection
Proofpoint is being used across our whole organization. All inbound and outbound mail is protected by Proofpoint. We have been using it for about 4 years now and we are very satisfied with the results. It has done a great job of preventing viruses, phishing, impostor emails, etc.
- Virus protection has been excellent. I cannot remember the last time an email related virus entered our company.
- The impostor protection within Proofpoint has done a great job of preventing phishing emails.
- We use Proofpoint for DKIM email signing for outbound mail. Very easy to configure and test.
- Proofpoint is in the process of refining their admin UX. This will be a big improvement to their current admin UX.
- They need to work on linking up their various portals so that you do not need to sign into 3 different portals to access your admin consoles.
- Their working relationship with Microsoft's Office 365 support could be improved. Currently, I have to open tickets with both vendors and play the middle man negotiating fixes.
- Malware attachments are basically negligible.
- Pretty much runs itself aside from having to whitelist domains/users.
- Upgrades are seamlessly implemented during maintenance windows.
- Microsoft Defender Advanced Threat Protection (ATP)
We currently have Microsoft ATP turned on behind Proofpoint and Proofpoint's TAP. ATP almost never alerts us to any issues due to the filtering by Proofpoint.