Was a great little company, now is an OK big company.
September 10, 2019

Was a great little company, now is an OK big company.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

It is used for evaluating new hires to determine their current security awareness knowledge and is used to train all persons in security awareness topics. Topics are focused on based on the strength of knowledge based on semi-annual hire and also periodic evaluation of existing employees. It is also used to help raise awareness of phishing schemes and provide supportive training on those employees who need it.

Pros

  • Cyber strength risk assessments
  • Phishing training & re-education
  • Security awareness training

Cons

  • Billing and invoicing (especially for smaller companies)
  • Accounts payable
  • Contract language (especially for smaller companies)
  • Proofpoint Security Awareness Training satisfies 3rd party auditors and examiners.
  • Providing real-life templates for phishing emails.
  • Breaking down Security Awareness training into manageable pieces.
The user interface is more modern and provides a little bit better reporting. The ability to risk rank and identify weak areas is easier to manage via KnowBe4.
There have been some glaring issues and support declines to help since Proofpoint took over Wombat. Support is more delayed and you receive cookie-cutter responses. Essentially, it is now typical support for a large company.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

In general the tool is effective, easy to use, and helps support Security Awareness initiatives.

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