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Proofpoint Security Awareness Training

Proofpoint Security Awareness Training
Formerly Wombat Security

Overview

What is Proofpoint Security Awareness Training?

Proofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.

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Recent Reviews

TrustRadius Insights

Difficult User Management: Several users have found it challenging to add new users to the system and manually assign them to tasks and …
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Pricing

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What is Proofpoint Security Awareness Training?

Proofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Proofpoint Security Awareness Training?

Proofpoint Security Awareness Training (formerly Wombat Security) is designed to engage an organization's end users and arm them against real-world attacks, using personalized training based on threat intelligence.

The vendor says they have been a leader in the Gartner Magic Quadrant for Security Awareness Computer-Based Training six years in a row since its inception and are trusted by thousands of customers.

Proofpoint's portfolio of security awareness training products include:
  • Phishing and USB Simulations
  • Knowledge Assessments
  • Video, Interactive, and Game-based Training
  • Security Awareness and Program Materials
  • Email Reporting and Analysis Tools
  • Available in 40+ languages
  • CISO Dashboard and Real-time Reporting
According to the vendor, customers using their solutions have reduced successful phishing attacks and malware infections by up to 90%.

Proofpoint Security Awareness Training Features

  • Supported: Phishing Simulations
  • Supported: Knowledge Assessments
  • Supported: Video, Interactive, and Game-based Training
  • Supported: Security Awareness Materials
  • Supported: CISO Dashboard and Real-time Reporting
  • Supported: PhishAlarm® Email Reporting Button
  • Supported: PhishAlarm® Analyzer Email Analysis Tool
  • Supported: Closed-Loop Email Analysis and Response (CLEAR)
  • Supported: USB Simulations

Proofpoint Security Awareness Training Competitors

Proofpoint Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesArabic, Burmese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (American), English (Australian), English (British), Finnish, French (Canadian), French (European), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Spanish (European), Spanish (Latin), Swedish, Thai, Turkish, Ukranian, Vietnamese

Proofpoint Security Awareness Training Downloadables

Frequently Asked Questions

Proofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.

KnowBe4 Security Awareness Training, Cofense Vision, and Infosec IQ are common alternatives for Proofpoint Security Awareness Training.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of Proofpoint Security Awareness Training are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(65)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The user reviews provide several valuable recommendations for using Proofpoint or similar software for training in cybersecurity. One recommendation is to take the time to set up good, functional phishing campaigns to effectively improve security posture. Another suggestion is to thoroughly compare other platforms to find better functionality at a similar price point. Lastly, it is recommended to request a trial of the product to assess its suitability for specific requirements and explore all available options before making a purchase decision.

Attribute Ratings

Reviews

(1-25 of 46)
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September 03, 2020

Would not recommend

Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Offers managed service
  • Provides average click rate for some templates
  • Auto-enrollment not supported for clicks on data entry and attachment campaigns
  • Does not translate any custom templates or emails
  • Training courses are not available in all languages despite being advertised so
  • Cannot send language specific emails to users
  • Cannot assign language specific training courses to users
  • LMS cannot prevent duplicate assignment of trainings
  • Auto-enrollment functionality is very limited
  • Users need to be in separate campaigns to receive separate courses
Score 9 out of 10
Vetted Review
Verified User
  • Variety of Phishing Simulation Templates
  • Active Directory Synchronization Options
  • Detailed Reporting Options
  • Ability to Remove False Positives from Simulation Results
  • Additional Abilities to Customize Training Modules
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The modules are easy to follow and relatively quick to complete.
  • The ability to integrate (read) data from our Active Directory really helps to import user lists into the program.
  • Good variety of domains to select from for URLs inside of simulated Phishing emails.
  • The lowest tier of Education modules is somewhat sparse. More modules are available if you select a higher one.
  • The initial setup can be a bit time-consuming to get the user lists to configure/imported (based on OU).
  • The initial setup can be a bit time-consuming to get the user lists to configure/imported (based on OU).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Their CyberStrength training modules are up to date and are very relevant in today's cybersecurity world. This definitely helps us keep our users up to date with all of today's threats.
  • Their support team is great. I get a reply within an hour when I need help with something which gives me confidence in deploying training to the whole company.
  • Their phishing tests are also always up to date. This allows us to really test our users to see if they are paying attention to the training we send out.
  • Managing users is a little tricky, I hope in the next end user sync update, it automatically pulls new active users into the platform without having to run a script to start the sync process. It also needs the ability to remove users from the platform or mark the users as inactive when a user is offboarded from AD.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The report phish Outlook add-in button has had a positive influence on our users. We have many users regularly reporting suspect phish emails.
  • The templates for the phish campaigns are very up to date, using real life recent phishing attacks. This makes our phishing campaigns much more realistic.
  • The training modules from PSAT are very effective and useful with our LMS system.
  • The Azure Active Directory syncing has shown some weaknesses during upgrades to their system, requiring PSAT product support.
  • The Report Phish add-in button does not work in Outlook on shared mailboxes and O365 group mailboxes. Our shared mailboxes rank highest on our VAP list.
  • We would like to see login integration with the rest of the Proofpoint portals.
September 25, 2019

Happy with Proofpoint!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The Administrator interface was easy to use. It's important for users to be able to create training fast, efficiently and professionally.
  • The content was timely and relevant. Our employees really enjoyed the training!
  • The reporting function was easy to use.
  • At the time that I used the system, there wasn't an easy way to create sequential learning. It appeared more complicated than I expected.
  • To add users to a campaign you had to push the due date out. If only someone could figure out how to solve this!
September 25, 2019

Proofpoint Security Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use.
  • Easy for employees to understand.
  • Provides training and phishing simulation.
  • The assessments probably need some review (some answers don't make sense).
  • Easier integration with existing systems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • There is nothing new under the sun. Don't reinvent the wheel when it comes to security training. It is plug and play with Proofpoint Security Awareness Training!
  • The information in the training courses is up to date. I hope they continue to update the materials!
  • Languages. This is HUGE for us. Most of the modules are available in a wide variety of languages.
  • Updating courses (2-3 year rotation) to stay current with what is in the news and addressing those topics in security training.
  • The phishing courses are great (Phil and Phyllis) but the fish and cartoons could be changed to tell the same story in a new way. What about an immunization record?
  • More availability for customization before adding modules to our LMS. Giving us the ability to add our logo or company name would be great when choosing the SCORM file route.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It easy to use.
  • It has very interesting content.
  • Fantastic support.
  • Language - Not all translations are formally correct.
  • Normally new contents are available only in English. After 40 days, other languages are available.
  • In Italy, we don't have the possibility of using SMiShing simulation.
September 20, 2019

The Proof is in the Pudding

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great communication from Proofpoint support
  • Unbeatable reporting tools
  • Great pre-baked tests and training which help keep the users focused and interested
  • There are so many reports and statistics that sometimes it can be difficult to find the exact metric you're looking for
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Short Training Modules (10-15 minutes to complete)
  • Mobile Responsive (can be completed from any internet connected device)
  • Interactive (not just a video, to "complete" you need to pass the tests within the module - showing that you're paying attention and understood the material)
  • ThreatSim Testing (to validate the effectiveness of your program)
  • Reporting Tools (provide leadership & executive of performance within each department - don't underestimate the benefits of healthy competition within your organization)
  • Not ALL Modules are 100% "Mobile Responsive" yet (although they claim to be working on it)
  • Module Updates are not as frequent as hoped (although once a year seems to be about the norm)
  • The ThreatSim "Smishing" tool (simulated phishing of your users via SMS) is not available in Canada
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Interesting Modules
  • Ability to sync local AD to the security awareness portal
  • Phishing Campaigns
  • Customer success managers need to play a more active role in the roll out of their products. Technical support is extremely helpful but having more knowledgeable and active CSMs would help a lot, especially for smaller companies that may not have the IT staff to assign security training to
  • Scheduled reports for active training assignments used to work really well and now are not generating anything in the reports. This has been sent to support but it's been with them for quite a while now with no success in fixing the issue. Our managers look forward to these weekly reports that I now have to generate by hand and email out
  • More training modules developed per month would be greatly appreciated. There are not many left for us to train on. We could reuse some but we'd rather have up to date modules for real world threats
September 20, 2019

9 Months with Proofpoint

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The training itself. The trainings are setup to be quick yet thorough. Users can finish them quick without feeling bogged down by information and yet given strong takeaways. Other industries could learn from their format.
  • Tools. The tools to manage the accounts, email templates, schedules, etc are well thought out. My first impression was it would add a lot of work to manage the platform, I was completely wrong about that.
  • Support. Although their online management and help interfaces are generally all you need, the amount of support I have been offered has been tremendous. They are always there to help out.
  • Email templates. The email templates can be glitchy- ie not showing the correct replacement parameters or vice versa not delivering what was shown.
  • User management. The ability to review what individual groups or users have completed would be nice.
  • Recommended path/scheduling. Although materials are provided, it would be better to have the training modules already laid out by completed and/or a recommended path. As it is, reviewing what was completed already is a bit messy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
  • The training modules are fun and interactive and keep the user engaged.
  • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
  • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
  • After a training module is completed you will have people who have not done the assignment. I would like to see a way to auto enroll or add them to a new assignment, from the one the did not complete.
  • Mostly my issues are around the people who do not finish a training and how to make the process easier for the administrator since I am doing three of these a week it is hard to keep up with the people who do not finish or even start.
September 20, 2019

Proofpoint Threatsim

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We like the ability to bulk import our user lists
  • The preconfigured phish emails are convincing to the untrained eye
  • The educational messages that come with the tool are very useful.
  • We had some issues with getting accurate metrics, but support eventually helped us work it out.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Turnkey solution
  • Adaptable and polyvalent content
  • User support
  • Easy handling of the platform
  • Images (for posters, wallpapers) not really catchy
  • Visuals with too many information on it (text, explanations etc.)
  • E-learnings mainly in English, and with no audio track
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Phishing templates are very nice. I am looking forward to the new customization abilities that I saw at Protect 2019
  • Training modules are short but informative. Many end users would not be receptive of training modules if they were too lengthy or used too many technical terms for a non-IT end user
  • Account manager is very responsive to any questions or suggestions I may have.
  • Wombat could do a better job of providing a timeline of upcoming updates and features to the product, we don't seem to hear about them as much as we should I think.
  • I would like to see customization of training modules happen sooner than later.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Teachable moments are short training aids launched for those that click on phishes
  • Training can be automatically assigned
  • Campaigns can be cloned making it easy to launch the next one using the last round's settings
  • We have struggled to get the reporting to work as well as we would like
  • The number and type of templates available could be better
  • It would be nice if the solution was more flexible for loading and removing users
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email phishing campaigns.
  • Providing quality training.
  • The customer service has been a high quality for us.
  • The template bank is overly generic and often times needs tweaking. This takes precious time I do not have.
  • I have found user management difficult at times.
  • More email phishing templates.
September 20, 2019

Sr IT Security Analyst

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Short easy to understand modules.
  • The ability to test users on the knowledge they gained.
  • The ability to execute Phishing Campaign's to validate user awareness levels.
  • The delay between user actions (completing training) and that training being posed to the reporting modules sees to exceed 24 hours at times. This causes training reminders to go out to users who have completed the training.
  • A functional API for management would be a tool that would be a force multiplier in departments such as ours that has limited staffing.
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