Empowering our first line of defense!
September 11, 2019

Empowering our first line of defense!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Proofpoint Security Awareness Training is being used across the whole organization. It is instrumental in getting employees to think about security upfront, rather than after an incident has occurred. Employees are exposed to new training material on a regular basis, and also have the opportunity to test their awareness via threat simulation emails.

Pros

  • Training is quick and easy to digest.
  • Training is presented in a mobile-friendly manner.
  • Information provided within the training provides value to employees' personal and work life.

Cons

  • Reporting is cumbersome at best. It is not easy to paint a good picture of the value gained by having employees complete awareness training.
  • We are able to see a downward trend in the number of threat simulation emails opened by employees. This is a clear indicator of the ROI.
  • The level of participation by employees has also trended upward.
We looked at KnowBe4 but found that it was not quite as comprehensive as Proofpoint. The biggest difference was the ability to send out threat simulation emails with Proofpoint. This is an invaluable tool to test the effectiveness of our security awareness training program. Additionally, Proofpoint seemed to take a more holistic approach to security awareness training, including a wide array of materials.
Proofpoint has been very responsive to the few support issues we have had.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Proofpoint Security Awareness Training does a great job preparing employees to spot emailing phishing attempts. Driving home the concept of not clicking on a link that you were not expecting is very effective in combating the large majority of email threats. Proofpoint can do a better job of updating their content. I have not seen significant changes over the last year or so.

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