Improvement With Proofpoint
September 11, 2019

Improvement With Proofpoint

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

It is being used across the company. I send out the training to our users on a quarterly basis. I also send out threat simulations to users about 3 times per year. We use this training to inform and teach our users to be cautious of suspicious emails, websites, attachments, etc.
  • Teaches users how to look over email before they click on any link or attachment. Shows them how to recognize suspicious emails by noticing misspellings, bad grammar and sentence structure.
  • Our users are quick to send us what they receive to get verification as to its legitimacy before clicking links or opening attachments.
  • Most know how to hover over the link to see where it really takes them.
  • Some of the training material templates contain language that is not suitable for our culture such as "you could lose your job". We would not punish our folks that way if they accidentally clicked a link that could compromise our system. We have had ransomware in the past that was done without intent and we would not fire anyone for this. This is just our culture.
  • Since the training started, we have next to no snafus with clicking bad links or entering data into suspicious forms. A lot less laptop reloads because of malware, etc.
I have always had great support from Wombat. Support reps are quick to answer any questions or resolve any issues I have had.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Most of the training modules are well-suited. The threat simulation is a little tougher for our folks to handle when they fall for the phish. I don't send them out as often as the training modules.