Proofpoint Security Awareness is a MUST HAVE for your Organization
September 20, 2019

Proofpoint Security Awareness is a MUST HAVE for your Organization

Nicole McMillian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Our company recently purchased Proofpoint Security Awareness to be used across our organization for security training. We realized that in order to keep our company safe it is important to educate our employees. We have been using the phishing campaigns, as well as the training modules.
We have been phishing different departments across the company to get an initial "click" rate. The week after the initial "phish" we then send the department through a training module. The third week they are "phished" again. This process has continued until the whole company has gone through this first phase. Going forward our plan is to add a Proofpoint Module to our New Hire orientation, and we plan to do Quarterly Campaigns across the organization on different security topics.
  • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
  • The training modules are fun and interactive and keep the user engaged.
  • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
  • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
  • After a training module is completed you will have people who have not done the assignment. I would like to see a way to auto enroll or add them to a new assignment, from the one the did not complete.
  • Mostly my issues are around the people who do not finish a training and how to make the process easier for the administrator since I am doing three of these a week it is hard to keep up with the people who do not finish or even start.
  • You can't really put a dollar figure on protecting your company against security threats.
  • Seeing your employees making security a priority and taking a second look at a email is such a win for an organization.
Proofpoint was the only company we looked at. We had heard from other companies using the product how great it was and we were excited to implement it. I don't think there is another company that is in the market place that even comes close to what they offer. We are happy with our choice.
The support is exceptional, whether I have a question about the product or need help setting up a back end sync they are quick to respond and always helpful. I am very satisfied with the help that I receive and they are quick to respond if you open a ticket.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

I think that Proofpoint is the best product on the market for Security Awareness Training. They make it easy, they have taken all the guess work out of it. You are supplied with everything you need to have a successful program and you don't have to be a "teacher" to do this. They have taken all of the guess work out of it.