Proofpoint Threatsim
September 20, 2019

Proofpoint Threatsim

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We use Proofpoint to perform phishing exercises with the intention of raising awareness for that type of attack. Users who fall for the phish are shown educational messages about how they can better judge their emails and hopefully not fall for them in the future. There is also a phish alarm plugin for outlook that we are experimenting with.

Pros

  • We like the ability to bulk import our user lists
  • The preconfigured phish emails are convincing to the untrained eye
  • The educational messages that come with the tool are very useful.

Cons

  • We had some issues with getting accurate metrics, but support eventually helped us work it out.
  • Positive - increased security awareness in terms of being suspicious of external emails
  • Negative - none
Our team decided to go with Proofpoint prior to me being involved, so I was not involved in the assessment. However, I do believe that PhishMe was the tool that we used before. I am not sure of the exact reasons for the switch, but we are very happy with Proofpoint.
The is one of the strongest positives, in my opinion. We had a very difficult time figuring out where we were getting false "opens" of the phishing emails. I was on a call with support for less than 10 minutes before they knew exactly what was going on and how we could fix it. I cannot stress enough how good their support was.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Proofpoint Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy Proofpoint Security Awareness Training again?

Yes

It is an incredibly useful and intuitive tool for educating users in bulk. I love having the ability to quickly target groups based on location, department, or even past phishing assessment performance. All of the templates are easily configurable, although I rarely feel the need to. While this is the only tool of its type that I've tried, I have no reason to look anywhere else.

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