Overall Satisfaction with Proposal Management and Production System (PMAPS)
Our sales support team (aka RFP team) is using this basically as "Google" for keywords to find our stocked answers for our service(s). We do not mark up templates and load them through the system. It is only being used by our team; however, our intent was for other SMEs and departments to have access. We purchased multiple licenses for this reason.
- Preview of the Question and Answer
- Ability to categorize by main topic and sub-topic
- It would be nice to be able to filter out categories even further than main topic/sub-topic
- partial keyword search
- More refined search ability
- Increased efficiency
- Better responses
- More organized
- Better customer service
I used Qvidian / Sant prior to purchasing PMAPs. However, I would honestly use Qvidian over this product. The features were easier to use and my efficiency was better.