Humana's Corporate Proposal Center serves as the Business Owner of PMAPS for the organization. We service the application to a user base of over 300 associates. Our primary user group consists of 150 associates with roles that focus on proposal development and Subject Matter Area expertise. In addition, we have over 200 field sales associates accross the country who use the application to respond to client questionnaires or for general knowledge about Humana's new and existing products, services, policies, and procedures. Availability to the application is web-based, creating a flexible access-point for all associates regardless of their role and/or need. The content has been developed by a content team within the Corporate Proposal Center who have established relationships with Subject Matter Experts who partner with them to make sure there is consistent, inclusive, and relevant messaging. There are two primary business issues this application has resolved. 1) Our ability to provide more robust reporting to leadership and 2) Our enhanced ability to efficiently create, maintain, and distribute up-to-date and consistent messaging accross the organization.