December 04, 2014
Score 4 out of 10
Our sales support team (aka RFP team) is using this basically as "Google" for keywords to find our stocked answers for our service(s). We do not mark up templates and load them through the system. It is only being used by our team; however, our intent was for other SMEs and departments to have access. We purchased multiple licenses for this reason.
- Preview of the Question and Answer
- Ability to categorize by main topic and sub-topic
- It would be nice to be able to filter out categories even further than main topic/sub-topic
- partial keyword search
- More refined search ability
Read Stephanie Benavidez's full review
We thought we asked the right questions, but our representative is not very responsive to our concerns either.