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I use PushCrew and I love it!
September 25, 2018

I use PushCrew and I love it!

Sasha Pavlovic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PushCrew

I never accessed support, but I did use the help files to get the service implemented and they were helpful and informative enough that I did not need to use individual support for any purposes. My rating therefore is kind of in the "indifferent" scale only because I did not use it at all.
It is used solely for marketing purposes, however, the current site is no longer in business.
The basic reason we started using PushCrew was because it offered a push notification similar to that of what we saw on many other sites. We saw that as a great way to directly interact with existing users of our site. Having push notifications allows us to gain insight relatively quickly when we make marketing changes to our site and have existing users interact with those changes right away vs just posting and waiting for results to come in as people find the website.
  • It easily allows distributing marketing information across registered users.
  • It is very easy to use.
  • It requires little or no knowledge (learning curve).
  • It gives us yet another angle to approach customer contact.
  • A "prettier" interface.
  • So many websites are now using the same methodology, so it has the risk of being "lost" in the crowd.
  • Because many websites are using the same type of system, it is starting to become an annoying factor when visiting websites, not unlike popups.
  • I have no data on that since the company that this was implemented for has since folded.
  • It would have been a very good thing to increase sales if we had the chance to actually use it more, but we shut the site down...
  • The more things we could add to our marketing mix (especially low cost ones) the better off we would be.
I think it is adequate for the purposes that we had. I did like that we could add our logo and some wording customization. I notice on many other push notifications that they seem to generic and it really causes me to choose the "no" option. I believe that if I see a logo and more personalization, that I would be more likely to click yes.
Honestly, I think the pricing model is very fair. Especially compared to some competing services. The quality of the statistics provided is very good and useful too. I just wish that we had more time to use the service, but the site owner decided to move onto other projects. I did like that we could easily send new marketing ideas directly to previous visitors vs just blind emailing to a list of registrants.