Nokia - abandonned customer
May 02, 2019

Nokia - abandonned customer

Szczepan Hryciuk | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Qlik Sense Enterprise

Overall Satisfaction with Qlik Sense

We extensively used Qlik Sense to deliver analytics and technical consulting services to mobile operators across Europe and Asia. We are not a reseller of Qlik Sense but we promoted Qlik Sense to an operator by showing its flexibility. Unfortunately due to close to zero support from Qlik Sense we are seriously considering other BI solutions.
  • Flexible, highly customizable, very stable BI platform
  • More sophisticated and flexible base graphical components.
  • Sales support from Qlik Sense practically disappeared. Nokia is simply not able to buy from Qlik their products. Requests and e-mails asking for resolution of this problem ASAP was simply ignored by Qlik since [we got a new] contact person. We get the impression that Qlik is not a future-proof product, they are about to abandon its customers and disappear from the market.
  • It allowed us to automate data analysis, it allowed us to accelerate time to market with certain service components
Qlik Sense is one of the leaders on the market. It was mainly selected sue to flexible customization options
Qlik Sense is a very good product but due to close to 0 sales support from Qlik Nokia will not be able to use it any more. This is a shame

Qlik Sense Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
7
Formatting capabilities
5
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
Not Rated
Publish to Web
Not Rated
Publish to PDF
5
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
5
Location Analytics / Geographic Visualization
5
Predictive Analytics
Not Rated
Multi-User Support (named login)
6
Role-Based Security Model
6
Multiple Access Permission Levels (Create, Read, Delete)
6
Single Sign-On (SSO)
7
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
Not Rated
Javascript API
6
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated