Completely useless to non-IT users without support (and there was little support)
November 03, 2021
Completely useless to non-IT users without support (and there was little support)
Score 1 out of 10
Vetted Review
Verified User
Software Version
Qlik Sense Enterprise
Overall Satisfaction with Qlik Sense
Qlik was deployed as an enterprise solution to data visualization and aggregation in the cloud.
- Visualizations.
- UI design elements (not navigation).
- Colors.
- Our most important Qlik reports notoriously fail to load or sit on a loading/spinning icon indefinitely.
- If a Qlik report loads, end users have no idea what they are looking at or how to interpret the data.
- When a Qlik report has problems, the team in charge of fixing them has no capacity to work on these fixes because they are occupied with other responsibilities. Our organization does not regularly allow end users to reach out directly to Qlik support, as this is supposed to be handled internally with IT teams reaching out when needed.
Do you think Qlik Sense delivers good value for the price?
No
Are you happy with Qlik Sense's feature set?
No
Did Qlik Sense live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Qlik Sense go as expected?
I wasn't involved with the implementation phase
Would you buy Qlik Sense again?
No
- From my team's perspective, we wasted dozens of hours at the analyst level trying to track down who owns data, who could build it in Qlik, and then ultimately still not having any real, useful Qlik reports.
Qlik Sense is, unfortunately, completely useless to my team. As non-IT stakeholders looking for business analytics for projects, org-wide tracking, and KPI analysis, we simply don't have the access or support level needed to benefit from any of the features. Power BI is supported much more widely within our organization, with several teams dedicated to analytics using this tool and committed to putting data where it needs to be to connect to Power BI. Qlik was only handled by a few certain teams within DSI/metrics teams and largely inaccessible due to the typical "put in a ticket and we'll get to it" reply from developers.