Item: Quadient Inspire
Rating: 10
Author: Dean Moncaster

Use Cases and Deployment Scope

It is used within the DATA department allowing us to create bespoke dynamic communications for customers.

Pros and Cons

Creation of PDF
Manipulation of data

Sometimes the learning curve can be very steep
The help files are not always very helpful

Return on Investment

It allows us to capitalise on requirements for customers

Support Rating

Depending on the channel used support can be instantaneous or too long. It generally feels as though it is provided by end users or staff members rather than a dedicated team.

Key Insights

Do you think Quadient Inspire delivers good value for the price?

Yes

Are you happy with Quadient Inspire's feature set?

Yes

Did Quadient Inspire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quadient Inspire go as expected?

Yes

Would you buy Quadient Inspire again?

Yes

Usability

There are times when it is too hard to do what you want to do and it doesn't make logical sense but there are other areas where it really makes life a lot easier than you hoped!

Likelihood to Recommend

If you have data and need to create a mail merge, you dont need to use word and excel, inspire is much better suited to the task.

Brilliant software that will do exactly what you need it to.

Overall Satisfaction with Quadient Inspire