Satisfied User
November 26, 2021

Satisfied User

Roy Guerra Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quadient Inspire

We currently use Quadient Inspire for the majority of [our] VDP. [It's] the best tool available in the industry and makes it very easy to manage multiple clients. Inspire makes it very easy to come up with solutions when clients have difficult asks. We can always rely on Quadient for support even when we [can't] find the answers [ourselves].
  • Functionality
  • Updated
  • Support
  • None
Quadient has the best support. Always has someone available to answer questions or concerns.

Do you think Quadient Inspire delivers good value for the price?

Yes

Are you happy with Quadient Inspire's feature set?

Yes

Did Quadient Inspire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quadient Inspire go as expected?

I wasn't involved with the implementation phase

Would you buy Quadient Inspire again?

Yes

Very easy to use the tool for all aspects of our business needs.
Quadient Inspire is a great tool and I highly recommend [it] for any business that is serious about customer satisfaction. They make it very easy to maintain and stay updated with all the latest technology available in [todays] industry. The customer support is also 2nd to none. They are always there to help when we need them the most.

Quadient Inspire Feature Ratings

Multi-channel customer feedback collection
10
Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
Churn risk scoring
10
AI-powered recommendations
10
Website A/B testing
10