Best communication app we can use
March 27, 2022
Best communication app we can use

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Qualified
Qualified has made communication very easy with the customers or clients. Using this tool has filled the communication gap and no opportunities are missed to get the business to widen. It has great features on voice calling which can be used in or out of the organization and it gives a wide range of expected output from customers. Using this tool helped to gain a better connection with customers which exceeds the business needs.
Pros
- Communication is done very well with integrity.
- Configuration of the tool is very simple and can be adapted in any business area.
- Voice calling, call forwarding using chat bots helped a lot with less human resources required.
Cons
- The UI can be improved with new features.
- Proper document should be provided and support services.
- Pricing must be moderate, it's way too high for small scale business.
- Easy to configure with no setbacks.
- Communication done with the help of the tool to reach with better customer need.
- Security is taken care of with good privacy of customers so then they can have a trust on us.
- The investment done on this tool is very well returned with much expected results.
- Because of less human intervention, lots of work is done by chatbox with quick outputs.
- Using the tool of websites helped to gain more customers or followers.
Do you think Qualified delivers good value for the price?
Yes
Are you happy with Qualified's feature set?
Yes
Did Qualified live up to sales and marketing promises?
Yes
Did implementation of Qualified go as expected?
Yes
Would you buy Qualified again?
Yes
Comments
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