Best communication app we can use
March 27, 2022

Best communication app we can use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualified

Qualified has made communication very easy with the customers or clients. Using this tool has filled the communication gap and no opportunities are missed to get the business to widen. It has great features on voice calling which can be used in or out of the organization and it gives a wide range of expected output from customers. Using this tool helped to gain a better connection with customers which exceeds the business needs.
  • Communication is done very well with integrity.
  • Configuration of the tool is very simple and can be adapted in any business area.
  • Voice calling, call forwarding using chat bots helped a lot with less human resources required.
  • The UI can be improved with new features.
  • Proper document should be provided and support services.
  • Pricing must be moderate, it's way too high for small scale business.
  • Easy to configure with no setbacks.
  • Communication done with the help of the tool to reach with better customer need.
  • Security is taken care of with good privacy of customers so then they can have a trust on us.
  • The investment done on this tool is very well returned with much expected results.
  • Because of less human intervention, lots of work is done by chatbox with quick outputs.
  • Using the tool of websites helped to gain more customers or followers.

Do you think Qualified delivers good value for the price?

Yes

Are you happy with Qualified's feature set?

Yes

Did Qualified live up to sales and marketing promises?

Yes

Did implementation of Qualified go as expected?

Yes

Would you buy Qualified again?

Yes

The best use of Qualified is for a good virtual assistant tool which requires a less amount of human resources. The communication gap is filled and we can have more opportunities to get in business with clients, customers, or any VIP persons. We can answer any queries and concerns of people in a very short hustle.