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Quality Center you love to be a part of
Updated August 24, 2021

Quality Center you love to be a part of

Sudheer Thokala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Micro Focus ALM / Quality Center

Quality Center is used as an ALM solution by the entire R&D across the organisation. We as a company create 60+ banking products which involves, SAAS, PAAS, BAAS and On-premise editions as a part of complete ALM solution from Collecting requirements, releases, Testplan Test execution, and defect management and reporting happens in the Quality center. It solves complete Software life cycle phases.
We can write our own code using vbscript to cover all our business requirements.
It is highly scalable as it supports clustering.
It is a robust tool but not Agile.
  • Test Plan and Test execution
  • Release Management
  • Defect Management
  • Requirement Management
  • Workflow Management
  • User management
  • Site administration
  • SAFe
  • Agile
  • Portfolio
  • Negative impact on the first year of adoption where it eats most of revenue for licensing , migration, trainings, adoption, process definitions.
  • Positive impact from second year where your will have good ROI
  • we have migrated from other tool with $500k saved after 2 years
We have various criteria as a part of the requirements in which we gathered from teams. We started evaluating each requirement across the tools, and we started providing score ranges from 1-10 and the Quality center holds top to that.
Some of them are listed below:

User Experience
  • The tool should be easy to use for testers, end-users, and administration
  • The tool should have available integrations to IDEs like Eclipse, Visual Studio and IntelliJ, which are used most commonly. Ability to execute tests from within the IDE
  • Available integrations to ALM tools (Jira) , where we are able to associate Requirements, Defects, Epics and User Stories with Test Cases. Ability to measure test effectiveness through these integrations
  • Availability of relevant documentation for users, administrators and managers.
  • Availability of on-line help for quick resolution to tester’s needs.
  • 24x7 Vendor support for quick resolution to issues and to ensure maximum productivity
  • Availability of intuitive, easy-to-use interface for end-users
The tools should have the ability to import test cases from common tools like Excel and export test results into Excel and PDF
There is a low learning curve for end-users. The ability to quickly onboard technical and non-technical end-users quickly is great.
The tool should have powerful search capabilities and should provide the ability to search and filter based on test case information or attributes of the test cases.
The tool should provide the ability to search and replace text or field values and auto-replace content based on conditions.

Test Management

The tool should support Central management of test artifacts, and support for product structures for managing test artifacts.
The tool should be able to provide support for popular Testing Methodologies including Agile, Exploratory, TDD, Black box testing, Functional testing, etc., and should support Finastra’s shift-left philosophy.
The tool should support the ability to create and manage test cases and test steps.
The tool should be able to segregate manual and automated tests and should be able to measure effective automation at the product level. The tool should also provide the ability to link/associate manual tests to automated tests.
The tool should provide the ability to create test suites by associating test cases and have the ability to execute test suites as well as report on tests at the test script, test case, test suite, and product levels.
The tool should support Test Data - Defect Link and should be able to provide complete Traceability Coverage at product and release levels.
The tool should provide the ability to stop tests before complete execution. The tools should also have the ability to resume test execution from the point of last pause or failure.
The tool should provide the ability to capture screenshots of successful or failed tests for documentation purposes and to capture replication steps.
The tool should allow capturing and storing attachments at a test step or test step level.
The tool should support parameterization for different test data.
The tool should have versioning capability for test artifacts.
The tool should have the ability to integrate with Mobile testing tools and should help manage test cases related to the native apps, simulators, and emulators for mobile testing.
The tool should have the capability of creating manual template tests.
The tool should provide history changes for all available fields.
The tool should have the capability to save and view Favorites
The tool should provide a shortcut key functionality for features.
The tool should have the capability of scheduling the test suites to run.
The tool should provide the capability of the "Check Spelling" feature while writing tests.

Reporting and validation

The tool should support standard test reporting out-of-the-box.
The tool should provide the capability of creating, saving, and reusing reports and dashboards for all users.
The tool should provide the capability of sharing reports within user groups.
The tool should provide the capability of exporting reports and report data to Excel and PDF.
The tool should provide the capability of customizing, configuring, and modifying reports to suit product development team requirements.
The Tool Should provide Dashboards, Widgets, and Reports which can be customizable for business teams to highlight scheduled tasks and provide insight into progress.
The tool should provide Full Coverage and traceability Matrix reports.

Administration and Usability

Tool - Server installation should be available on Windows and Linux
The tool should support Windows, Linux UI, and Mac for client interface.
The tool should have support for Web interface and should have support for commonly used web browsers like IE, Edge, Chrome, Firefox, and Safari.
The tool should have support for LDAP servers (AD) and should support single-sign-on capabilities. The tool should provide the ability to integrate with multiple LDAP servers simultaneously.
The tool should have the ability to create users at the tool level (outside the LDAP domain) to support partners and 3rd party entities.
The tool should have APIs for integrations and reporting. Preferably, the tool should support REST and SOAP APIs.
The tool should provide authorization and authentication through user groups.
The tool should enable an easy way to create, manage, delete, and deactivate users and user profiles as required. The tool should have the ability to move users across groups in a simple and intuitive manner.
The tool should provide the ability to import and export users from Excel, LDAP, and through APIs.
The tool should provide the ability to segregate roles and responsibilities at a tool level, project/product level, or a group/team level.
The tool should support a distributed topology for implementation and installation.
The tools should provide clustering capabilities, high availability architecture, and options for disaster recovery implementation. The licensing option for the tool should also support these capabilities.
The tool should provide out-of-the-box capabilities for backup and recovery of data in a simple, initiative manner.
The tool should have the ability to integrate to Jira, HP ALM, GIT, and other standard tools that are defined in Finastra.
The Tool should provide the capability of configuring file change alerts and to whom to send the Email notifications.
The Tool should provide the capability of configuring user notifications.

Integration , Automation, and Operation

The Test management tool should provide Rest API support for integration with the test automation framework.
The Test management tool should support rest API integration with the test automation framework. It should support the following features:
Automated Test suite creation, modification, and deletion
Automated Test case creation, modification, and deletion
Manual test case mapping with automated test scripts. API capability to do mapping externally
It should support live reporting of automated test during execution
It should support controlling test execution from external tools like Jenkins, VSTS etc.
Capability to upload, modify and delete automated test reports
The Test management tool should Feature to map automated test scripts with manual test cases and update test status and reports
The Test management tool should Feature to create automated test suites and execution controller dashboard with live report capability. Capability to define test execution dependency.
The Test management tool should report dash board for both manual, automation and test report history
The Test management tool should be able to run Test execution on remote machine and parallel execution capability
The Test management tool should have CI / CD support and integration with different tools like Jenkins, VSTS etc..
The Test management tool should have GIT integration
The tool should have support for mobile testing. The tool will have the ability to integrate with Mobile testing tools like Appium, Mobile Center, Perfecto, etc.
The tool should support native mobile application testing, simulation-based testing, and emulators-based testing to support shift-left.

Do you think OpenText ALM/Quality Center delivers good value for the price?

Yes

Are you happy with OpenText ALM/Quality Center's feature set?

Yes

Did OpenText ALM/Quality Center live up to sales and marketing promises?

Yes

Did implementation of OpenText ALM/Quality Center go as expected?

Yes

Would you buy OpenText ALM/Quality Center again?

Yes

For an organisation that has completely adopted SAFe structure including naming terminology, it is less appropriate and apart from that. It can suit any organisation out there, and it can solve all your problems one way or another by customising it. It is a robust and highly scalable solution to support all the business needs. It improves a lot of productivity and visibility.

OpenText ALM/Quality Center Feature Ratings