Qualtrics Helps you Get Insights that Will Grow Your Business
February 25, 2014

Qualtrics Helps you Get Insights that Will Grow Your Business

Amber Liu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction

Qualtrics helps me implement the survey. Its selected template and guide helps me to start survey and analyze survey very easily. I highly recommend any company with a research department to starting using Qualtrics. It is very easy to use, and also provides you clear and deep insight after you complete the research. Great web-based software.

Pros

  • Easy survey design with question libraries, point-and-click editing, automatic choices, and question randomization.
  • Over 100 different question types including pick, group & rank, drill down, rank order, heat map and hot spots.
  • Select from a variety of Likert scales (i.e. Very Likely to Very Unlikely).
  • Distribution & Panel Management

Cons

  • Qualtrics should have better analysis visualizations and charts
  • Qualtrics should be integrated to Facebook, Twitter and other social media so that we can send our surveys on social media channels
  • Save my time.
  • One time investment
  • Once you buy it, your people can access it.
SurveyMonkey is another online survey company pitched to us. We choose Qualtrics because it is easy to use. It has a lot of professional survey question templates. It also has a lot of shared resources on the website. This helps us to train our people to use it. So I choose Qualtrics.
A lot of employees have already got used to the software. If we asked them to start over again, it cost our time and money. Also we see the value of Qualtrics, it helps us get the insights that grow our business. The analytics tool it has is amazing. Even if you are not a research specialist, after a few weeks use of Qualtrics, you will be able to handle the survey.
Most of time, Qualtrics is well fit for any research. I am very happy with that. I will send out the survey via email (I insert the survey's link).
If we do not have the email list, we may not be able to send out the survey. So I would say if Qualtrics can also provide the email list to the clients, that will be great.

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