Overall Satisfaction with Qualtrics
Graduate students across UT Austin have access to Qualtrics. Many faculty and students use it for internal and external research. Surveys are often a critical part of the research process.
- The tool is very easy to learn and incredibly powerful.
- Optionality is key: you can design almost any kind of survey.
- The customer support is quick, knowledgeable and polite.
- Some of the more specialized survey design options are not as intuitive as most of the tool.
- Link customization of surveys is somewhat limited.
- It allows professional, confidential surveys... which are critical for academic research. I am not sure how one can put a value on that.