A more professional product with PURPOSE!
November 16, 2016

A more professional product with PURPOSE!

Linda Varvel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Qualtrics 360

Overall Satisfaction with Qualtrics

Qualtrics is a great survey platform. I use it to collect assessment data, as well as sign-up information for events. I know a variety of people who use it on our campus in various offices. It allows us to easily assess a large number of people by sharing one easy link.

Pros

  • The functionality of designing surveys is intuitive and easy to understand.
  • Customer support has always been top-notch. The very few times I've had a problem I couldn't answer myself, the staff at Qualtrics have been amazing.
  • Qualtrics makes it easy to distribute surveys in a variety of venues.

Cons

  • The new reports tool can be challenging to navigate. I've had trouble with this since the upgrade, and I know others who have too.
  • It has made it easier for me to organize my event attendees.
  • It has created a venue for feedback after events.
  • It has allowed for greater collaboration in my department.
I've used other survey products and it seems as though Qualtrics offers a more professional product, and better support when using the product. It is also easier to navigate and utilize than many other products on the market. I basically taught myself how to use the product and didn't require much help after I was used to the system.
Qualtrics is great for an event rsvp, collection assessment data following an event, or assessing the outcomes of a specific program. It is a tool that can be used by entry-level professionals in our field as well as senior administrators on our college campus. It is also great for teams who are working together to create assessments. I love how you can add collaborators to your surveys so others can edit, see results, etc.

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